Elder Ford of Romeo

5.0 out of 5 5.0
Rectangle 48
Sales 10:00 AM - 6:00 PM
Service 8:00 AM - 6:00 PM

Elder Ford of Romeo Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2019

Romeo Ford was in business for 34 years. This is great news for residents of Macomb County, because the Elder group has a long history of providing outstanding vehicles and great automotive service to customers throughout the Detroit and Tampa, Florida areas.

...



The Elder name has been synonymous with quality vehicle sales and service for over half a century! They are committed to providing the best overall vehicle service experience available. Founded as Troy Ford in 1967 by the late James Elder, the franchise has grown over the years and established itself as one of the premier dealer groups.

"Remember, if there's a Ford in your future, your future should begin at Elder Ford of Romeo!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

5.0 out of 5 5.0
28 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 21, 2020

    Friendly and quick..... great truck buying experience.....

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    Shopped for a new car
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    Dealer Response

    Hi there, thank you so much for your review! We're glad you enjoyed your experience with us, and we hope to see you again soon. Take care!

  • 5.0 out of 5
    February 17, 2020

    I sales person was very nice and answered all our questions about the Transit Connect that we were interested in.

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    Shopped for a new car
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    Dealer Response

    Chris, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy... to assist you! Safe travels!

  • 5.0 out of 5
    February 17, 2020

    I recently purchased a used F150 from Elder Ford of Romeo. Greg Klave was easy to work with, no high pressure sales tactics. I was very satisfied with... the sales experience.

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    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    February 7, 2020

    Brought my Escape in for a recall. Called Elder Ford, made an appointment. Service tech said it would take about 45 minutes. My wait time was actually... 35 minutes and they also did a complimentary full inspection at the same time. The Service people were polite and communicative. The waiting area was clean and offered coffee which was appreciated.

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    Came in for service or repair
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    Dealer Response

    Roseanne, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It is great to hear tha...t we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

  • 5.0 out of 5
    February 7, 2020

    Mike McDonnell was extremely helpful throughout the entire buying process and very patient with all my many questions and concerns. He even took the... time to double check my old car and found something I forgot in the back seat. I thought I had so thoroughly checked everything! He made this car buying process very easy for me. Antonio was also very helpful.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 4, 2020

    It is nice to come to Elder Ford of Romeo for service because Basil the Service Tech is so nice, friendly and makes you feel like a valued customer. ... They get you in and out is in a short amount of time. You can't go wrong in coming to Elder Ford of Romeo for service.

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    Dealer Response

    Sandra, thank you for your wonderful response to the quality of service our Staff provides! If there is anything else we can do to assist you, please ...let us know! Take care!

  • 5.0 out of 5
    February 4, 2020

    Just love coming to Elder for service, Basil the Service Tech is a very nice, friendly and really make you feel like you are a valued customer. The service... is great and they get in and out in a short amount of time. Would highly recommend going to Elder Ford of Romeo

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  • 5.0 out of 5
    January 31, 2020

    Brought my truck in for warranty work and they helped out tremendously. I didn?t purchase the truck from this dealer but Basil took great care of me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ambur, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do... for you! Safe travels!

  • 5.0 out of 5
    January 31, 2020

    Great service by salesman and very friendly staff vehicle wanted in stock

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    Shopped for a new car
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    Dealer Response

    We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

  • 5.0 out of 5
    January 29, 2020

    I had a great experience at Elder Romeo Ford. It was my first time purchasing a Ford vehicle . I?ve always owned/ leased GM Vehicles. I wasn?t happy with... my last vehicle at GM or the service. I was very nervous about making the switch from GM to Ford.. My husband also a GM vehicle person purchased his first F150 a few months prior and had the same outstanding experience. So I thought, I would give it a shot and jump over to the Ford family. The dealership sales manager and my sale person and finance person-were extremely friendly, helpful, resourceful and dedicated in making me feel comfortable and confident and happy with my new Escape purchase. Thank you!! Great Job Dane Tocco and the Elder Ford Staff .. 5 star service!!

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    Shopped for a new car
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    Dealer Response

    Kathleen, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will ...be more than happy to assist you! Safe travels!

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