Chrysler Dodge Jeep Ram Fiat of Morgantown

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1.0
(1 review)

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1.0

Sales department is horrible

Sales dept is horrible here. I went in to lease a Grand Cherokee L and they were not ready to give any Manufactured rebates which I was eligible as lease owner. They just said they wont give it, they couldn't tell me the reason. When I showed the quote from other dealership they didn't even try to negotiate the deal. The reply I got was take it or leave. I feel like they were expecting for me say yes to whatever they say. For the payment they offered me for GCL, I went to other dealership and was able to get brand new WAGONEER for same payment amount. My vehicle service experience was really good but I will never come back for sales.

Dealer response

Hello Hemant, Thank you for the opportunity to earn your business. It is unfortunate we were unable to reach a deal with you on the vehicle of your interest. Vehicle valuation varies almost daily in the current market both in-house and in relation to other dealerships. Your compliment regarding the service experience is appreciated, and we wish you the best moving forward in your new vehicle. If I can be of any additional assistance in this matter, please feel free to contact me at 681-285-3432. Shawn McCullough Sales Manager

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