Lexus of Santa Fe

4.6 out of 5 4.6
Rectangle 48
Sales 8:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM

Lexus of Santa Fe Hours

Sales

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

9:00 AM - 1:00 PM

Sunday

Closed

Special Offers

Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since December 2019

Lexus of Santa Fe is your one-stop shop for your luxury automotive needs. We proudly serve the Santa Fe, White Rock, and

...

La Cienega areas when it comes to buying, financing, and maintaining the quality of a Lexus.

"How can we help you today?"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.6 out of 5 4.6
161 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 2, 2020

    Adam Werber (Service Advisor) and Joe Adams (General Manager) were EXTREMELY helpful, efficient and knowledgeable in taking care of my needs. They were... VERY professional in every aspect of my Lexus of Santa Fe, NM experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    September 8, 2020

    Lexus of Santa Fe is an impressive example of true customer service! They’ve truly gone above and beyond to make sure our experience has been great. I... wish more places had the customer service that they do!! Highly recommend!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We are very happy to hear that we were able to provide you with an impressive service experience! Thank you for your business and look forward to your... next visit!

  • September 17, 2020

    Excellent!!! I purchased my Lexus NX200T from Lexus of Santa Fe Friday. I’m beyond pleased with the entire experience! My Sales Professional, Christopher... Ortega, was an absolute pleasure to work with. There was no pressure, I didn’t feel rushed. He listened to me, was extremely knowledgeable and made the process quick and painless with the clearest of communication. The final price was as negotiated with no last-minute surprises. I have never experienced buying a car with such ease. I will definitely buy again from Christopher at Lexus of Santa Fe when I upgrade.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jessica for your kind words for Christopher! We are thrilled that he provided you with an excellent, quick, and painless car buying experien...ce. Congratulations on your new Lexus NX200T!

  • 5.0 out of 5
    September 2, 2020

    Service experience was excellent. Was visiting from out of town and wanted to get my transmission fluid checked to make sure I wasn’t having problems.... Team was excellent, quick and knowledgeable. They did a superb job. Highly recommended

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 1.0 out of 5
    September 1, 2020

    We used to actually enjoy getting our vehicles serviced at this dealership. Now it seems as if we are more of a bother than valued customers. Our old customer... service rep was amazing and always made us feel valued. This was a big reason why we chose Lexus in the past. Our current vehicles will probably be our last Lexus vehicles. We will try Mercedes or BMW going forward. Hopefully the respective service departments will be up to the level that we were accustomed to. We have dealt with bad communication, forgotten appointment times, with apologies. Not once have we been offered even the slightest discount for inconveniences. I was almost given the wrong vehicle from the service manager and he explained a nice discount for my inconvenience before realizing that it wasn't my vehicle. I miss Stephen Manning. If I go to ABQ. I can get great service from Daniel but it's an hour away.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so ...we can fix the issue in the future. Could you please contact me? Joe Adams General Manager jadams@group1auto.com

  • 5.0 out of 5
    August 29, 2020

    In a previous review I wrote on Aug 27, titled Trade In, I was upset about what we were told verses what the dealership actually did on our trade in. After... talking with Joe Adams, General Manager at Lexus of Santa Fe, we are now satisfied and understand their situation. We are pleased Joe contacted us to discuss our concerns. He was very nice and wanted to make sure we were happy customers. Thank you Joe! We definitely recommend Lexus of Santa Fe!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Vickie, for your kind words about Joe! It is always great to hear that we were able to make a customer's experience truly exceptional! We t...hank you for your business and look forward to your next visit!

  • 5.0 out of 5
    October 4, 2019

    Just bought a used 2017 ES 350, and cannot recommend Lexus of Santa Fe more! My wife and I made an appointment to test drive the car last weekend just... for research purposes. I was immediately impressed by how friendly and attentive all the staff were (shout out to Danny and Harlan). Steve Robinson was my salesman and was the epitome of professional in working with me on the price, preparing all the necessary paperwork, and coordinating the financing. It was also a pleasure working with James Curvin on completing the financing paperwork today. Both gentlemen made sure we were well tended to, and were exceptionally playful with our young daughter. I will recommend all my friends to see this fine establishment for their future car needs, and will happily return for my own future car purchases. Thanks again!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2019

    I have purchased 2 vehicles from this dealership. They always take excellent care of me and their prices are always fair. I like this dealership more than... the Albuquerque store.

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  • 5.0 out of 5
    February 4, 2019

    Chris Ortega was extremely attentive and caring for someone who required a full education on specifics about her new Lexis hybrid, He was super patient... through three tutoring sessions that I requested, addressing each concern and, in every case, giving practical solutions. Also he worked hard to make the financial part acceptable. Soon after, I had to drive to California, had a great trip knowing what to expect and how to deal with whatever might come up. Rest assured that he is putting out exactly what you would hope Lexis stands for!

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  • 5.0 out of 5
    November 14, 2018

    2018 IS300 Chris Ortega is Phenomenal. Words cannot express his knowledge of LEXUS in every aspect. I cannot have asked for a better experience. I highly... recommend LEXUS but most of all the patience, intelligence, and kindness CHRIS exhumes. I Definitely will be referring LEXUS and Chris Ortega! Thank you for making my Dreams come true! Monica Duran

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