Sold the car out from under me
How do you give zero stars on a company that sold the car "1 hr" before me even though I had been in discussion about buying it for 3 days. I sent in my information and the dealer was creating my contract when they realized they had actually already sold it an hour before. At least you could have put a not on the vehicle the day I told you I was interested so when I confirmed that I wanted it the following morning the car would have been protected from being on the sale lot. I have read other reviews that say this same thing happened to them. DO NOT TRUST THIS CAR LOT!!
We are sorry that the vehicle sold before you had a chance to purchase it. I looked into what happened and found that one of our other locations sold the vehicle before we had a chance to inform them that you wanted to purchase it. We really appreciate the feedback and again we apologize for not being able to help with your car purchase. Dustin Helms - General Manager - 920-457-3608
Purchased a certified used Hyundai Sonata and Ryan and the group were fantastic to deal with! Easy to get the deal done and great to deal with even after the sale. I would definitely recommend them!
Jon, thank you for taking the time to leave us a review! We are so glad Ryan and our team took good care of you here at Van Horn Hyundai of Sheboygan, and we will certainly pass along your kind words. We hope that you continue to enjoy your Hyundai Sonata!
Smooth and quick process
I was on the fence about putting extensive repairs into my vehicle, or was it just time to look for a new ride. I began browsing on cars.com for a vehicle of interest to see what was out there which led me to Van Horn Hyundai of Sheboygan. I was straightforward from the moment the salesman walked out to greet me. I knew what I wanted, where I wanted to be for a payment, and had a ballpark figure what I'd like to get for a trade (I did my homework prior). Ivan and the team were great! They met me where I wanted to be without the pushy sales. I did not buy a Hyundai, but I did purchase a new used ride I am satisfied with!
Hi Jody, thank you for reviewing Van Horn Hyundai of Sheboygan! We are committed to finding the best option for guests and I am glad to hear that our team is doing their job right. Safe travels!
First time Car Buyer
Everything was great with this experience. The staff was friendly and helpful. There was the usual hard sell of extra services and protections, but overall I found the experience to be very pleasant. I love my new car!
Kyle, thank you for taking the time to review Van Horn Hyundai of Sheboygan. We are glad to hear that our team got you on the road in a new car. Congrats & safe travels!
Quick and easy
No BS from our salesperson; we knew what we wanted and the process was very smooth. We were able to negotiate a decent price on a clean car. Very satisfied.
Hi Ken, thanks for sharing your awesome experience at Van Horn Hyundai of Sheboygan! We're so glad to hear that you're on the road in a new vehicle!
The new facility looked absolitely wonderful. We were greeted by Trevor at the door with a smile. He listened to what we were looking for and helped in making our car shopping experience into a car buying experience! The finance manager, Mariah, was very kind and explained everything for us in the detail we requested. We will be letting all of our friends and family know that Van Horn Hyundai is where you should buy your vehicle!
Thank you for such fantastic feedback about our facilities and service! We love to hear that you were welcomed to our dealership and that Trevor helped you find the right vehicle for you. All of us at Van Horn Hyundai of Sheboygan are grateful for your business and really appreciate you recommending us to your friends and family. Hope to see you down the road.