Shady Operation. Waste of time. This is why they are one of the lowest volume GMC stores in the country. The Manager is definitely the main issue here as he will drag you down and run your credit more than once and then offer you something that is completely different from what was expected. Also the receptionist laughed at me when I had asked her a simple question... HAHA! The only thing that is funny here is your guy's joke of an operation called Santa Monica BUICK GMC. Fully of lies and a scandalous staff for the most part. However I give credit where its due, Edward my sales guy knows absolutely nothing about what he is talking about or selling but he is definitely a good story teller that makes up a bunch of BULL. I will be contacting GM North America about this matter. Do your self a favor and STAY AWAY!!!