Reviews
Do Not use the service department here for any reason.
Do Not use the service department here for any reason. They are RUDE and unprofessional
Do Not use the service department here for any reason.
Do Not use the service department here for any reason. They are RUDE and unprofessional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Alex Bigelow, Delia and the whole team at McGrath City
Alex Bigelow, Delia and the whole team at McGrath City Mazda are awesome , I had a great experience buying a new vehicle there, and the service is great.
Alex Bigelow, Delia and the whole team at McGrath City
Alex Bigelow, Delia and the whole team at McGrath City Mazda are awesome , I had a great experience buying a new vehicle there, and the service is great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jose Lopez made the process of getting my first car super
Jose Lopez made the process of getting my first car super easy. The environment is comfortable with very friendly staff.
Jose Lopez made the process of getting my first car super
Jose Lopez made the process of getting my first car super easy. The environment is comfortable with very friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good price,friendly staff ,great experience overall,I
Good price,friendly staff ,great experience overall,I would recommend them to friends and family .
Good price,friendly staff ,great experience overall,I
Good price,friendly staff ,great experience overall,I would recommend them to friends and family .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Adrian created a very easy going and comfortable
Adrian created a very easy going and comfortable atmosphere. He was knowledgeable and accommodated our need to see several car colors and levels. The purchase was quick and enjoyable. We would work with him again in a heartbeat.
Adrian created a very easy going and comfortable
Adrian created a very easy going and comfortable atmosphere. He was knowledgeable and accommodated our need to see several car colors and levels. The purchase was quick and enjoyable. We would work with him again in a heartbeat.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a vehicle at this dealership with
I recently purchased a vehicle at this dealership with the help of Alex B! He made me experience so so seamless! He truly was so helpful and patient but most importantly he had a great attitude. They say buying a car can be stressful but I really felt confident and at ease with the help of Alex and all of the Mazda associates I worked with! Would recommend this dealership and team to anyone looking to purchase their next vehicle!!
I recently purchased a vehicle at this dealership with
I recently purchased a vehicle at this dealership with the help of Alex B! He made me experience so so seamless! He truly was so helpful and patient but most importantly he had a great attitude. They say buying a car can be stressful but I really felt confident and at ease with the help of Alex and all of the Mazda associates I worked with! Would recommend this dealership and team to anyone looking to purchase their next vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I stopped by McGrath City Mazda today telling myself,
I stopped by McGrath City Mazda today telling myself, “Relax, you’re just here to test-drive a CX-90.” Fast-forward one hour: I’m happily signing paperwork and wondering how this amazing SUV became mine so fast. 😆 A huge shoutout to Layla Hill — she’s the real deal! Super professional, incredibly knowledgeable, and explains everything in a way that actually makes sense. She knows every detail about Mazda: the smooth inline-6 engine, the beautiful interior design, the safety features, the tech — you name it, she can break it down for you. Talking to her feels like getting VIP service from someone who truly loves helping people find the right car. And the CX-90? Honestly, Mazda knocked it out of the park. It’s powerful, quiet, stylish, and surprisingly fun for a big family SUV. The interior feels premium, the handling is classic Mazda-smooth, and it just fits Chicago life perfectly. The manager and the whole team at McGrath City Mazda were also fantastic — welcoming, efficient, and just genuinely good people. The whole experience felt easy and enjoyable from start to finish. Plus… let’s be honest. In Chicago’s winter — where the cold likes to remind you who’s boss — a dependable gas-powered Mazda with AWD is still the way to go. Warm, stable, confident on the road. Exactly what I need. If you’re looking for a Mazda in Chicago, definitely stop by McGrath City Mazda and ask for Layla. I went in “just browsing,” and drove out grinning. Highly recommend! After a few days and 200 miles on my new Mazda CX-90, I have to say: this car is perfect for highway driving. The engine has plenty of power — honestly, it doesn’t feel any weaker than my old V6 GLE350. The big bonus? The CX-90 runs on regular 87 gas, while my GLE350 needed premium. My wallet is already smiling. 😆 The interior isn’t as spacious as the exterior might suggest. I think that’s because of the longitudinal inline-6 engine and Mazda’s amazing attention to weight distribution — 50:50 front-to-rear and 50:50 left-to-right. Seriously, they’ve engineered this thing like a precision sports car in SUV clothing. Comfort-wise, it’s not bad at all — but if I compare it to the GLE350, it’s slightly firmer. However, that firmer suspension translates to better handling and cornering confidence, which I love. I feel more in control and planted on the road than I ever did in my Mercedes. Big xxxxxxto Mazda engineers for making such a well-balanced, fun-to-drive SUV at this price point. My only wish for future CX90 updates: keep the amazing handling but give a tiny nudge toward a little more comfort. Still excited to put it through a winter snow test — can’t wait to see how this AWD monster handles Chicago’s worst!
I stopped by McGrath City Mazda today telling myself,
I stopped by McGrath City Mazda today telling myself, “Relax, you’re just here to test-drive a CX-90.” Fast-forward one hour: I’m happily signing paperwork and wondering how this amazing SUV became mine so fast. 😆 A huge shoutout to Layla Hill — she’s the real deal! Super professional, incredibly knowledgeable, and explains everything in a way that actually makes sense. She knows every detail about Mazda: the smooth inline-6 engine, the beautiful interior design, the safety features, the tech — you name it, she can break it down for you. Talking to her feels like getting VIP service from someone who truly loves helping people find the right car. And the CX-90? Honestly, Mazda knocked it out of the park. It’s powerful, quiet, stylish, and surprisingly fun for a big family SUV. The interior feels premium, the handling is classic Mazda-smooth, and it just fits Chicago life perfectly. The manager and the whole team at McGrath City Mazda were also fantastic — welcoming, efficient, and just genuinely good people. The whole experience felt easy and enjoyable from start to finish. Plus… let’s be honest. In Chicago’s winter — where the cold likes to remind you who’s boss — a dependable gas-powered Mazda with AWD is still the way to go. Warm, stable, confident on the road. Exactly what I need. If you’re looking for a Mazda in Chicago, definitely stop by McGrath City Mazda and ask for Layla. I went in “just browsing,” and drove out grinning. Highly recommend! After a few days and 200 miles on my new Mazda CX-90, I have to say: this car is perfect for highway driving. The engine has plenty of power — honestly, it doesn’t feel any weaker than my old V6 GLE350. The big bonus? The CX-90 runs on regular 87 gas, while my GLE350 needed premium. My wallet is already smiling. 😆 The interior isn’t as spacious as the exterior might suggest. I think that’s because of the longitudinal inline-6 engine and Mazda’s amazing attention to weight distribution — 50:50 front-to-rear and 50:50 left-to-right. Seriously, they’ve engineered this thing like a precision sports car in SUV clothing. Comfort-wise, it’s not bad at all — but if I compare it to the GLE350, it’s slightly firmer. However, that firmer suspension translates to better handling and cornering confidence, which I love. I feel more in control and planted on the road than I ever did in my Mercedes. Big xxxxxxto Mazda engineers for making such a well-balanced, fun-to-drive SUV at this price point. My only wish for future CX90 updates: keep the amazing handling but give a tiny nudge toward a little more comfort. Still excited to put it through a winter snow test — can’t wait to see how this AWD monster handles Chicago’s worst!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had a truly great experience purchasing my vehicle at
I had a truly great experience purchasing my vehicle at McGrath City Mazda. From start to finish, the process was smooth, transparent, and stress-free. A special thank-you to Yazmin Gaytan, who went above and beyond to make sure I found the right car. She was friendly, knowledgeable, and incredibly patient, answering all my questions and making me feel confident in my decision. If you’re looking for excellent customer service and a team that genuinely cares, I highly recommend McGrath City Mazda—and definitely ask for Yazmin. She made the entire experience outstanding!
I had a truly great experience purchasing my vehicle at
I had a truly great experience purchasing my vehicle at McGrath City Mazda. From start to finish, the process was smooth, transparent, and stress-free. A special thank-you to Yazmin Gaytan, who went above and beyond to make sure I found the right car. She was friendly, knowledgeable, and incredibly patient, answering all my questions and making me feel confident in my decision. If you’re looking for excellent customer service and a team that genuinely cares, I highly recommend McGrath City Mazda—and definitely ask for Yazmin. She made the entire experience outstanding!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Layla Hill was great!
Layla Hill was great! She was courteous, personable, and patient. It made the process comfortable and informative.
Layla Hill was great!
Layla Hill was great! She was courteous, personable, and patient. It made the process comfortable and informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent dealership really liked my sales person.
Excellent dealership really liked my sales person. He was excellent certainly will be a regular customer here only good things to say.
Excellent dealership really liked my sales person.
Excellent dealership really liked my sales person. He was excellent certainly will be a regular customer here only good things to say.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car