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White's Honda of Lima

(2,086 reviews)
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (877) 245-1657 (877) 245-1657
Used (419) 516-4383 (419) 516-4383
Service (419) 909-2128 (419) 909-2128

Reviews

(2,086 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of White's Honda of Lima from DealerRater.

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Fantastic and friendly service.

Fantastic and friendly service. Clean waiting area with options for rides to lunch while waiting.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service and very fair pricing.

Great service and very fair pricing. Treated me very fairly and didn't play any games. Sales people well trained and respectful. The car was well prepped for our appointment. Would buy from here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We purchased this car last week.

We purchased this car last week. We brought it back because we noticed the wheel was wobbling. We were told we would get an hour of diagnostic free. They took it back to look at it and said it was just a loose sensor we were hearing flapping. As we got back in the car it still shook and wobbled. They looked again and said it was just a dust shield. The car was still having issues so my girlfriend looked at it herself this evening and found that the drivers side tire had THREE LOOSE LUG NUTS. It was clearly never torqued. There is absolutely no excuse for this. We could have been seriously injured. We have kids. I am extremely upset and want to speak to someone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They are very nice and the dealer ship is not to

They are very nice and the dealer ship is not to shabby. I liked the fact that the sales people were so very helpful.I have bought there before and will in the future!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Everyone was very nice, welcoming and accommodating.

Everyone was very nice, welcoming and accommodating. The service was done very quickly and accurately.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent service and great customer service from all the

Excellent service and great customer service from all the team members in the dealership and management

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Josh and Adam were great to work with.

Josh and Adam were great to work with. We were done pretty quickly and I now have the car of my dreams!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My service was handled quickly and efficiently.

My service was handled quickly and efficiently. The waiting room was comfortable. Extra service was suggested but I was not under pressure to agree.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Could not find the problem with my 2023.

Could not find the problem with my 2023. Ridgeline, how to take It 2, another mechanic to get it fixed. They had the problem fixed within 1 hour. Whites Honda had my Ridgeline for over 4 days and could not fix it. I also add a noise coming from right front Brakes, when I first got the truck and the noise is still there 1 year later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The attendant Travis was Johnny on the spot when I got

The attendant Travis was Johnny on the spot when I got there he got right to work with the questions and what I want done with the car when the services were done he explained what had been done in layman’s terms. Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.