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Wyatt Johnson Ford Nashville

3.9
(520 reviews)
Visit Wyatt Johnson Ford Nashville
Sales hours: 8:30am to 8:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–1:00pm
Sunday Closed Closed
New (615) 673-4539 (615) 673-4539
Used (866) 250-4806 (866) 250-4806
Service (615) 420-4296 (615) 420-4296

Inventory

See all 498 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since April 2021.
Welcome to Wyatt Johnson Ford! We offer one of the widest selections of Fords in the greater Nashville area and we're ready to help you drive something that makes you feel alive. We are conveniently located at 646 Thompson Lane Nashville TN 37204. We are here to help everyone in our community find and afford quality cars and efficient service. From a safety-minded sedan to a worksite-ready truck we have you covered.
Longevity Experience Quality Warranty Family Selection Convenience Reputable Charitable Modern.

Service center

Phone number (615) 420-4296

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

3.9
(520 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wyatt Johnson Ford Nashville from DealerRater.

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5.0

Connor went above and beyond to get me in the car I love

Connor went above and beyond to get me in the car I love and even gave me a ride to drop off my other car. Great service and cool people. Very important for me (as a woman) to feel respected and taken seriously at a dealership, and they did just that. I’d recommend this dealer and dealership to EVERYONE and you now have a loyal customer for life. 😁 I cannot thank you enough. Much love. Jen G

5.0

Connor went above and beyond to get me in the car I love

Connor went above and beyond to get me in the car I love and even gave me a ride to drop off my other car. Great service and cool people. Very important for me (as a woman) to feel respected and taken seriously at a dealership, and they did just that. I’d recommend this dealer and dealership to EVERYONE and you now have a loyal customer for life. 😁 I cannot thank you enough. Much love. Jen G

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4.0

Good people/iffy place

Our customer service representative Jehoiada was great, but we ended up at the dealership for over 5 hours trying to get all of our paperwork settled.

4.0

Good people/iffy place

Our customer service representative Jehoiada was great, but we ended up at the dealership for over 5 hours trying to get all of our paperwork settled.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Amazing Customer Service!

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.

5.0

Amazing Customer Service!

The staff at Wyatt Johnson went above and beyond with helping me find my new car. JonMichael and Johnny were friendly, answered all my questions, and never once made me feel pressured to make a decision. They made sure I knew all of my options and were incredibly flexible in the chaos of finding my next vehicle. They really made a positive difference in this process and stood out compared to the other salesmen I encountered. I would definitely recommend them to anyone looking for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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1.0

SBCMAC

Would NOT do business again. 6 months ago I drove to an appointment to look at a specific vehicle at this dealership in Nashville only to be told when I arrived that the vehicle could not be shown due to a service light being on. That should have been my clue but I trusted the salesman and went ahead and looked at other vehicles and after some back and forth ended up making a purchase. The vehicle is fine so far but today I found out I was mislead when I was given information regarding free oil changes they threw in to the deal for me.

1.0

SBCMAC

Would NOT do business again. 6 months ago I drove to an appointment to look at a specific vehicle at this dealership in Nashville only to be told when I arrived that the vehicle could not be shown due to a service light being on. That should have been my clue but I trusted the salesman and went ahead and looked at other vehicles and after some back and forth ended up making a purchase. The vehicle is fine so far but today I found out I was mislead when I was given information regarding free oil changes they threw in to the deal for me.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

5 star service

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

5.0

5 star service

I talked with a gentleman named Johnny Perro he was awesome to deal with. I’d highly recommend this dealership. I llove my new car!! One very satisfied customer 🤗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Typical Dealership - Lies and More Lies

Bought a truck from these guys this year and was going to order a second. Had conversations with my salesman who was telling me they were putting my order in, the site crashed, will be soon, then I get an email - " Hey its Ashley ! To place an order, you’ll need to set up an appointment with a sales specialist ( who I had already told what I wanted and confirmed and had told me the Ford site had crashed .... ) " so we can build out your exact model. There is a $1000 deposit which will go toward your down payment when you place an order through us" - So the truck will arrive ? They don't know. What is the final price ? They don't know. Does Ford REQUIRE any down payment - no. So basically I am going to give Wyatt Johnson a no interest loan of $1000.00 for the privilege of placing a vehicle order with them that can take up to a year to arrive ? ....... uh huh. My salesman didnt call to inform me they wouldnt be placing the order just some random email from someone I never met telling me before I can talk to a salesman send them a grand....... wow. I suggest going somewhere else if this is the way they treat repeat customers. Typical xxxxxxx dealership tactics - thanks for reinforcing why dealerships should be eliminated from new car ordering in the first place.

1.0

Typical Dealership - Lies and More Lies

Bought a truck from these guys this year and was going to order a second. Had conversations with my salesman who was telling me they were putting my order in, the site crashed, will be soon, then I get an email - " Hey its Ashley ! To place an order, you’ll need to set up an appointment with a sales specialist ( who I had already told what I wanted and confirmed and had told me the Ford site had crashed .... ) " so we can build out your exact model. There is a $1000 deposit which will go toward your down payment when you place an order through us" - So the truck will arrive ? They don't know. What is the final price ? They don't know. Does Ford REQUIRE any down payment - no. So basically I am going to give Wyatt Johnson a no interest loan of $1000.00 for the privilege of placing a vehicle order with them that can take up to a year to arrive ? ....... uh huh. My salesman didnt call to inform me they wouldnt be placing the order just some random email from someone I never met telling me before I can talk to a salesman send them a grand....... wow. I suggest going somewhere else if this is the way they treat repeat customers. Typical xxxxxxx dealership tactics - thanks for reinforcing why dealerships should be eliminated from new car ordering in the first place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Don’t buy or service here.

If you like having your credit score killed after telling them you have your own financing through your credit union or if you like faulty repairs bordering on sabotage this is the place to buy. Don’t expect a call back unless you call about another sale. Expect exactly what car dealers are known for. Slick talk and zero after the purchase. Don’t be surprised if you get your car worked on there to find out their horrible service work could end up costing your life. Assuming of course they ever call you back. How are so many bad reviews logged, but they retain an A+ at the BBB? Beware! This dealer is full of excuses and doesn’t care what you think. Classic used car dealer… the check’s in the mail… I’ll give you a call right back… Paying people to apologize all day long is cheaper than being honest and straight with the consumer these days. Can’t believe Roush is associated with them.. They don’t sell Shelbys so maybe they’ve figured it out.

1.0

Don’t buy or service here.

If you like having your credit score killed after telling them you have your own financing through your credit union or if you like faulty repairs bordering on sabotage this is the place to buy. Don’t expect a call back unless you call about another sale. Expect exactly what car dealers are known for. Slick talk and zero after the purchase. Don’t be surprised if you get your car worked on there to find out their horrible service work could end up costing your life. Assuming of course they ever call you back. How are so many bad reviews logged, but they retain an A+ at the BBB? Beware! This dealer is full of excuses and doesn’t care what you think. Classic used car dealer… the check’s in the mail… I’ll give you a call right back… Paying people to apologize all day long is cheaper than being honest and straight with the consumer these days. Can’t believe Roush is associated with them.. They don’t sell Shelbys so maybe they’ve figured it out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Staff and it was definitely worth the wait!!

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

5.0

Great Staff and it was definitely worth the wait!!

I love my new Bronco Sport. It took 4 months to get here, but it was well worth the wait. Chris and Ryan were great in helping me to drive away in my brand new Bronco. I would definitely refer others to this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Love my truck

I love my new truck. I had so may folks helping me with the purchase of my truck but Ashley Duke made it all possible and even after the sale she is still answering my question and in a very timely manner to boot. Thanks again to everyone who helped. Will

5.0

Love my truck

I love my new truck. I had so may folks helping me with the purchase of my truck but Ashley Duke made it all possible and even after the sale she is still answering my question and in a very timely manner to boot. Thanks again to everyone who helped. Will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Avoid this dealership

The sales man was great. The dealership as a whole is terrible. I came in to look at a truck scheduled a time to come in as I had military obligations. Came in test drove and was ready to start running numbers. Gave them all my info for credit checks and all of a sudden closing time they can’t help until the next day. I asked well I have military obligations we are trying to buy truck what if someone comes in before I can tomorrow. I was told they would hold it for me and even talked to my sales guy in the middle of the day to confirm I’m still coming to get the truck. I get a call from my sales guy 30 minutes prior to me leaving to go finalize all the details. Guess what they sold the truck out from under me after checking my credit and having numbers ran. Hurt my credit by running it 3 different places and lied to me. I definitely will not be back. I wish dealerships would be held to some kind of standard by law with this but they are only here to screw us. Avoid this place if you can, would hate for you to get screwed as well.

1.0

Avoid this dealership

The sales man was great. The dealership as a whole is terrible. I came in to look at a truck scheduled a time to come in as I had military obligations. Came in test drove and was ready to start running numbers. Gave them all my info for credit checks and all of a sudden closing time they can’t help until the next day. I asked well I have military obligations we are trying to buy truck what if someone comes in before I can tomorrow. I was told they would hold it for me and even talked to my sales guy in the middle of the day to confirm I’m still coming to get the truck. I get a call from my sales guy 30 minutes prior to me leaving to go finalize all the details. Guess what they sold the truck out from under me after checking my credit and having numbers ran. Hurt my credit by running it 3 different places and lied to me. I definitely will not be back. I wish dealerships would be held to some kind of standard by law with this but they are only here to screw us. Avoid this place if you can, would hate for you to get screwed as well.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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