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Park Place Lexus Plano

(3,430 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2018 state dealer award
View 11 awards
2018 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 546-3598 (833) 546-3598
Used (833) 546-3918 (833) 546-3918
Service (833) 546-3685 (833) 546-3685

Reviews

(3,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Park Place Lexus Plano from DealerRater.

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Everyone I interacted with at the dealership was quite

Everyone I interacted with at the dealership was quite professional, and the buying experience was smooth and pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great experience from start to finish.

Great experience from start to finish. Hughes was the most efficient, professional and caring salesperson I have ever worked with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They did an excellent job and was very satisfied with

They did an excellent job and was very satisfied with their professionalism and help. I was very happy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Datone was very professional & generous.

Datone was very professional & generous. Will always go to park place lexus. It's the best

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience.

Great experience. Sergio understood exactly what Lexus had to offer and what I wanted. He immediately found me the right vehicle. Absolutely no hassle. No pressure. I handed him the key to my old vehicle. Drove out with the perfect RX. He took care of everything. Wonderful experience.!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Our salesman (Michael) was so patient with us.

Our salesman (Michael) was so patient with us. I will be back for another Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had an amazing experience.

I had an amazing experience. My consultant, Andrew Kirkland, was very helpful and did everything he could to get me the best deal possible. I would definitely recommend anyone to go get a vehicle from them if you ever get the chance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great shopping and purchasing experience with Sung Ha

Great shopping and purchasing experience with Sung Ha from Park Place Lexus. Sung worked with us to find the right Lexus TX model and to test drive the model we chose. Sung was very personable and professional, and was able to hold the model with the colors and options we wanted. We were able to do a lot of the purchase process online, and Sung made the process very easy and efficient. I would definitely recommend Park Place Lexus for anyone looking to purchase a new or pre-owned Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We give Brett with the Service Departent 5 stars.

We give Brett with the Service Departent 5 stars. Although the sales and finance team disappointed, Brett's service was superb!! Highly recommend the Service Department at Park Place Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service other departments don’t communicate with correct

Service other departments don’t communicate with correct information. One question 4 different answers. Managers have little to no time to listen to customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.