Reviews
Exceptional service.
Exceptional service. Staff was courteous and kept me informed throughout the entire process. Very happy with the service.
Exceptional service.
Exceptional service. Staff was courteous and kept me informed throughout the entire process. Very happy with the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We had a great experience at Park Place Volvo Cars.
We had a great experience at Park Place Volvo Cars. Anthony listened to our wishes and was able to deliver a car that matched our wishlist.
We had a great experience at Park Place Volvo Cars.
We had a great experience at Park Place Volvo Cars. Anthony listened to our wishes and was able to deliver a car that matched our wishlist.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Reid gave with genuine smiles and the repairs
The Service Reid gave with genuine smiles and the repairs are done right the first tine
The Service Reid gave with genuine smiles and the repairs
The Service Reid gave with genuine smiles and the repairs are done right the first tine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I had my car in Park Place Bodywerks for repair work and
I had my car in Park Place Bodywerks for repair work and the car was returned to me with the SOS button flashing and the Google map not moving when the car moved. So I took it on top Park Place service for the warranty repair. I was told it was the control module and it was replaced and my car was ready for pickup. I picked up my car and the issue was not fixed, so I took my car back. A few days later, I was told it was fixed and my car was ready for pickup. When I returned home, the entire headliner, which is cream colored had dirty finger prints everywhere!!! I have many pictures. On a positive note, I was provided a loaner car and this was all warranty covered work.
I had my car in Park Place Bodywerks for repair work and
I had my car in Park Place Bodywerks for repair work and the car was returned to me with the SOS button flashing and the Google map not moving when the car moved. So I took it on top Park Place service for the warranty repair. I was told it was the control module and it was replaced and my car was ready for pickup. I picked up my car and the issue was not fixed, so I took my car back. A few days later, I was told it was fixed and my car was ready for pickup. When I returned home, the entire headliner, which is cream colored had dirty finger prints everywhere!!! I have many pictures. On a positive note, I was provided a loaner car and this was all warranty covered work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback, Kent. We sincerely apologize for the continued concerns following your repair and for the condition your vehicle was returned in. This is not the level of quality or attention to detail we strive to provide. Our team would truly appreciate the opportunity to review the repairs performed, the ongoing concerns with your vehicle’s features, and the condition of the interior upon return so we can work toward making this right. We should have already reached out following your experience, however, please feel welcome to contact CJ Harper, Service Director, at 214-956-5581 at your convenience. We value your business and the opportunity to improve your experience.
My transaction was quick.
My transaction was quick. The negotiated price was excellent. Customer service was excellent. Agent was excellent. I love my car. Parkplace Volvo in Dallas did a great job. Anthony Cervantes was a great agent
My transaction was quick.
My transaction was quick. The negotiated price was excellent. Customer service was excellent. Agent was excellent. I love my car. Parkplace Volvo in Dallas did a great job. Anthony Cervantes was a great agent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Park Place Volvo in Dallas on Inwood was a great
Park Place Volvo in Dallas on Inwood was a great dealership to work with. Anthony Cervantes my agent was quick fair priced car was ready. Got me out of there quickly loved working with them.
Park Place Volvo in Dallas on Inwood was a great
Park Place Volvo in Dallas on Inwood was a great dealership to work with. Anthony Cervantes my agent was quick fair priced car was ready. Got me out of there quickly loved working with them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Despite being halfway across the country, Diana at Park
Despite being halfway across the country, Diana at Park Place Volvo made our car buying experience very positive! Communication was clear and timely, and she covered all the details. We were able to get exactly the car we wanted.
Despite being halfway across the country, Diana at Park
Despite being halfway across the country, Diana at Park Place Volvo made our car buying experience very positive! Communication was clear and timely, and she covered all the details. We were able to get exactly the car we wanted.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
Despite being halfway across the country, Diana at Park
Despite being halfway across the country, Diana at Park Place Volvo made our car buying experience very positive! Communication was clear and timely, and she covered all the details. We were able to get exactly the car we wanted, delivered to us.
Despite being halfway across the country, Diana at Park
Despite being halfway across the country, Diana at Park Place Volvo made our car buying experience very positive! Communication was clear and timely, and she covered all the details. We were able to get exactly the car we wanted, delivered to us.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
What an easy unstressful car purchase.
What an easy unstressful car purchase. I can't say enough about Leslie and Park Place 100% recommend.
What an easy unstressful car purchase.
What an easy unstressful car purchase. I can't say enough about Leslie and Park Place 100% recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great dealership with outstanding customer service.
Great dealership with outstanding customer service. The staff is very helpful and truly works with their customers. I highly recommend Leslie and Arron, they were extremely helpful, professional, and very patient throughout the entire process.
Great dealership with outstanding customer service.
Great dealership with outstanding customer service. The staff is very helpful and truly works with their customers. I highly recommend Leslie and Arron, they were extremely helpful, professional, and very patient throughout the entire process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car