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Key Chrysler Dodge Jeep RAM of Rochester

(825 reviews)
Visit Key Chrysler Dodge Jeep RAM of Rochester
Sales hours: 11:00am to 4:00pm
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 4 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award 2016 consumer dealer award
New (603) 509-3725 (603) 509-3725
Used (603) 509-3719 (603) 509-3719
Service (603) 509-3869 (603) 509-3869

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Key Chrysler Dodge Jeep RAM of Rochester from DealerRater.

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Professional and friendly staff, communication was clear

Professional and friendly staff, communication was clear throughout. I would recommend Key CDJR to everyone I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Key Chrysler Dodge Jeep Ram of Rochester! Lowest Price. Best Service. The Difference is Key!

Great to work with, kept me informed in the progress in

Great to work with, kept me informed in the progress in my vehicle. Provided me with a brand new loaner vehicle My service advisor Matt crummy was excellent to work with, very polite and professional, made the whole process very easy and convenient.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Lowest Price. Best Service. The Difference is Key!

I have had multiple positive interactions with this

I have had multiple positive interactions with this dealership. Service department is top in the area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous staff, comfortable waiting area.

Courteous staff, comfortable waiting area. I think the wait was a bit longer than I would have expected for an oil change and inspection, but overall a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Everyone was very helpful and made the transaction and

Everyone was very helpful and made the transaction and easy and pleasant experience. I would go to this dealership again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing people who will try their hardest to get you what

Amazing people who will try their hardest to get you what you are looking for!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Top shelf service, Matt keep us informed throughout the

Top shelf service, Matt keep us informed throughout the entire process, involving cost, time to repair and when the vehicle would be ready.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I experienced great service!

I experienced great service! Friendly and helpful members of your staff! My experience thus far with Cadillac Dodge ram Jeep at Key Auto in Rochester, New Hampshire has been exceptional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great communication and honest good work Matt was

Great communication and honest good work Matt was wonderful. He communicated with me throughout the day and although I had a intricate electrical concern, he did not do unnecessary analytic testing that would've cost me a lot more. He gave me great advice and I'll be back for four new tires in a few weeks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

this dealership is very friendly.

this dealership is very friendly. but very professional and I trust their assessments and work

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.