Reviews
A+ service dept
I recommend Bob Hess at Jeff W Chevrolet service in Springfield. He is knowledgeable, quick and friendly and fair on price. I will be back in the very near future.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience!
We are very happy with our vehicle purchasing experience with Jeff Wyler! They went over and beyond what we would have expected from a car dealership. Roger Lewis was our sales associate and gave us excellent service. We would purchase again from them!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
great experience !love dealing with Tom L
Have been buying off Tom for 25 years plus, great guy to deal with does not try to sell anything . no pressure,, no hassle.friendly........ he makes sure you are satisfied with your deal.... sooner or later he will be retiring , will miss him then. until then go out and see him ..... he treat you right !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great buying experience
We worked with Bobby Sells to purchase our last two vehicles. Straight forward information with our best interests in mind. The dealership met our goal price and handled everything very efficiently. Special kudos to Bobby who even helped us move over car seats and tighten them down for our grand kids. Highly recommend his services. ??
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Positive Buyer Experience
My wife and I had a wonderful no pressure car shopping experience. Rocky McKinney was super helpful by getting us a Hybrid Highlander and Hybrid Rav4 to test drive. When we decided on the Rav4, they found just the color and config we wanted at a Dealer in Columbus. My wife wanted to take it to Michigan the next day so everyone worked to finish the sale the same day. Rocky and other staff came after normal hours to deliver us the car - on a cold rainy night. We traded in our Hybrid Camry and elected to go with a lease. We've been very happy with the car and enjoyed our Wyler experience very much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service Dept
Beginning with scheduling and ending with service completion, the experience is very smooth. I have always had nothing but great service at Jeff Wyler Chevrolet. I have only had one issue that I was not happy with and they did everything they could to make me happy. Great employees! Great place!
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dissatisfied Customer - Hoping to be a Satisfied one!
I had to take my truck back to the service dept. three times with less than four thousand miles since I bought it. All repairs were taken care of, except the water damage to the headliner and seats, which my warranty protection doesn't cover. I feel the water damage was caused by the third tail-light on the cab was a problem before I purchased the truck; it just got worse. I have left messages with Scott Lozan and Tim Tyree but neither has returned my calls. Other than this problem, I like my truck! Hopefully, someone will call and we can get this taken care of.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
the salesperson makes the diffference
Collin Crowe was very professional. He was the right mix of knowledge and enthusiasm. I would recommend him to friends and family who need a car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best service, ever!
Loved the outcome. Wonderful service and very helpful. Recommend highly. Bought my second car from Chuck Otstot. Wouldn't go anywhere else. Thank you. Will be back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
excellent experience
This is the second vehicle we have purchased thru Jeff Wyler. The experience has been A1 both times. Tom Loney is wonderful to deal with and does his best to make sure that what one wants thru get.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
