Subaru North Orlando

Much better service when it was privately owned Mastro Subaru. The new SNO is a typical business with very little emphasis on the customer and more about the mighty dollar. Service department still has some of the same employees but it's a colder feeling now. Service department charges additional fees for using your credit cards, so they don't have to pay the CC fees! Charging hundreds to thousands of dollars for recommended services then expecting most people to have that kind of cash available is laughable. It should be illegal for companies to charge customers to use their CC, it's the price of business. I'm positive Mastro would have never been so greedy.

John in the service department was a total professional; courteous, knowledgeable and efficient—true asset to the dealership. A warranty claim that I thought would take 3 days turned around in 3 hours! Doesn’t get any better than that!

Every single visit I am blown away by the service from Jason and the entire crew at Subaru North Orlando. I was in and out of the dealership in less than an hour after an inspection, oil change, filter change, tire rotation and car wash. (They probably did even more but I don't remember everything.) In all, I received 5-star service from a 5-star team without breaking the bank! They put the service in customer service and this is why I drive all of the way from the other side of Orlando. Jason and his team are truly best in class. Job well done! I can’t wait to go back for my next visit!! Honestly the best service in the entire state and probably nation! We just bought our third Subaru and this is the only place we will take them!

I always get great service at Subaru North Orlando. Our service advisor Jason Janz is wonderful and very knowledgeable. The service was performed in the estimated time and they did a great job, thank you!

This is my first Subaru I’ve owned, and I am so glad I purchased it at Subaru North Orlando. I have absolutely nothing but great reviews about them.

One of the most straightforward and honest dealerships I’ve ever been to in the state of Florida, or any state. They present Your numbers in an honest way. There was no need for negotiation. The Amount they gave me for my trade-in was a fair number. They sold the new car at invoice price. They do add their dealer fee of $999. This is the state average. Florida does have the highest dealer fees in the country. My salesman Danny was great. The finance office did the closing perfectly and with honesty. I was very impressed. I chose this dealership because their service department is also very honest. There are two closer Subaru dealers to my home. I go out of my way to go to the dealership. This dealership does also offer the first 24,000 miles of maintenance free.

If I compare any Dealership to any Jenkins Dealership then they all would be 5 Stars. This Suburu Dealership had the car I wanted and they were fair and respectful to deal with. Not pushy like so many Dealerships in Central Florida are. The General/Sale Manager and the Salesperson were knowledgeable and receptive to my needs. I highly recommend to visit the Dealership and more so if you are looking for a Suburu. I am not a Suburu person for no particular reason. I bought a GV 70 SUV off of them. Personally if I still lived in Western Pennsylvania I would look very serious at a Suburu. They are a great automobile with a great 4 wheel drive system. Are they as good as Jeep… maybe not for off road but you will stay on the road and a Suburu will last forever! The jeep is like a German Built…. After the warranty unload it ASAP or go broke!

Knowledgeable and friendly people. Provide a good service and excellent quality. Will comeback do the maintenance. Again.

The dealership is awesome. Been doing business since they opened their doors. Service & sales departments are very professional.

Absolutely fantastic service and the friendliest customer service reps ever. My favorite by far is Zach.