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Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brownsville Honda from DealerRater.

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Excellent Service Dept

Love having my vehicles serviced here! Brownsville Service does not disappoint. Professional, friendly, reasonable pricing on service and repairs! Big shout out to Marcial! Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Salesman

Aldo did a great job in working with us on the purchase of a new vehicle. Very professional, Aldo showed us different models very knowledgeable of those models. Facility was clean and well organized. The closing paperwork was smooth finance manager explained in detail the process he took his time Explaining the options that the dealership had to offer with the purchase. Once we were done Aldo had the vehicle prepped and ready to go. Aldo even called a couple days later to make sure we were happy with the purchase and if there was anything we needed. Aldo informed us to call him at anytime in the event we had any questions or concerns

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service.

Thank you to Javier and the finance team. Great service and a quick deal. Would definitely come back. We actually bought another car the other day. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place, great people, great cars.

Great people over all, wouldn't go anywhere else for a Honda. Needed a car for my daughter and they didn't try to sale me than what I needed.. I did everything online and phone. Went in to sign and review contract.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda hrv

I’m very grateful for the opportunity to purchase and meet great salesmen and I’m enjoying my new vehicle if looking for a good car go to Brownsville Honda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda CR-V Hybrid

Came in to just test drive some vehicles. Staff was very helpful and fast in service. Specifically wanted to command Alex Chavez our sales rep for his very professional approach. Ended up buying a brand new CR-V.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excelente servicio. L cliente

Estoy muy agradecida con Marcial por sus atenciones en mi llegada a la agencia. Aclaró todas mis dudas y me contestó todas mis preguntas. Excelentes instalaciones y súper que te ofrezcan café y agua. Recomiendo esta agencia al 100.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service

Efficient, responsible, friendly manager! I would highly recommend this dealership! The service here is top notch! The facilities are very clean & inviting. Will be looking forward to purchasing our next vehicle here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Dept

Jesus provided superb service when I took in my Honda for an oil change. He keyed in the ten dollars off without asking me for verification of the email with the code.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great

Buying process went smoothly. Custer we service was great. The vehicle I wanted was already in stock. Dealer worked out a deal with me for a better payment.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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