Skip to main content

Reviews

(903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Excellent service!! Great customer care, service...

Excellent service!! Great customer care, service department exceeded my expectations, super fast service, would highly recommend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars, Penate! We appreciate you choosing Honda Cars of Katy and look forward to seeing them again soon.

The Honda guy Mr. Raffy Sta Ana is very friendly and...

The Honda guy Mr. Raffy Sta Ana is very friendly and highly knowledgeable on services we need he explain everything our car needs and services done to our car. We will definitely comback to honda express services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Raffy is one of our many five star team members. Thank you for your feedback and we look forward to your next visit with us!

Excellent customer service. Service crew were friendly...

Excellent customer service. Service crew were friendly and courteous. I like how proficient and professional in the work they did on my car. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for taking the time to leave our team such a kind review! We look forward to seeing you again soon.

My service was great as usual. Rafael at the Express...

My service was great as usual. Rafael at the Express Service explained what service my car needed throughly. Impressed with his knowledge 👏. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Glad Rafael was able to provide great service in detail for you Kassie. Thank you for the positive feedback and we will see you on your next visit!

Friendly attentive personable and informative I asked...

Friendly attentive personable and informative I asked questions about everything on my paperwork and I appreciate the patience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your business and trust with your recent car purchase. Thank you for being a Honda Cars of Katy customer!

I purchased my vehicle Dec. of 2020 with Honda of Katy!...

I purchased my vehicle Dec. of 2020 with Honda of Katy! Since then they have always been a great team and helped with all my questions. I was in for a service maintenance on my 2017 Honda Accord for my LED being out. Called for an appointment and took me right in the same day. Great team! Keep up the good work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Vazquez! We appreciate your gracious compliment regarding the service you received. Thank you for being our customer and we look forward to your next visit.

Great staff, friendly, they go the extra mile to make...

Great staff, friendly, they go the extra mile to make sure you get what you want!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We will be sure to share your feedback with the team Saluzzi! Thank you for acknowledging the great and friendly care you received.

Consumer response

A great dealership to buy a vehicle from! They really want to help you get the best deal. They really care about there customers!!

The entryway into express service a bit confusing but...

The entryway into express service a bit confusing but once I figured it out I was attended to immediately in a very professional manner and treated with courtesy . The gentleman was super efficient at diagnosing my problem (battery) and the ladies at the desk were great too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words and confirmation of our team's professional, courteous manner. Safe travels and we look forward to your next visit Mary!

Honda Cars of Katy express service provided fast friendly...

Honda Cars of Katy express service provided fast friendly service to me today. Well organized and very pleasant to work with. Everyone from service writer to cashier were very nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for taking the time to provide our crew at Honda Cars of Katy with such positive feedback. We appreciate your patronage and hope to see you again soon.

Great service from Rafty on my 2021 Ridgeline. He was...

Great service from Rafty on my 2021 Ridgeline. He was accurate on length of time, and quick to keep me informed. Only room for improvement is that there are so many visitors to the express service center that it can take some time to be helped initially.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your valuable feedback! We appreciate your patronage at Honda Cars of Katy and hope to see you again soon.