Skip to main content

Classic Volkswagen Gastonia

(221 reviews)
Sales hours:
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
2022 consumer dealer award
View 1 awards
2022 consumer dealer award
New (855) 348-6176 (855) 348-6176
Used (866) 300-3710 (866) 300-3710
Service (833) 867-0132 (833) 867-0132

Reviews

(221 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Volkswagen Gastonia from DealerRater.

Want to share your experience with this dealership?

Write a review

Worst car buying experience in my life.

Worst car buying experience in my life. Can’t get anyone to help with a problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The service department is number 1 with customer service

The service department is number 1 with customer service and explaining in detail in what is going on with your automobile. Bobby and Jasmine go out of their way to make your experience at Volkswagen top notch. Keith has many years on Volkswagen and is extremely trustworthy! Would recommend anyone to use Volkswagen service for their automobile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Awesome service!

Awesome service! Very friendly! Fast! From now on I will be going to the service department for all my car’s service needs!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No

Excellent selection and customer service.

Excellent selection and customer service. Victor, Christopher, Mo and Anthony went above and beyond to make our lease purchase as smooth as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

They got extra mouth for you and a teacher like family

They got extra mouth for you and a teacher like family always I’ve purchased five cars ffrom them In the last five years I purchased four Atlas crossbow In the past four years and now I’m trying out the Taos Turbo and believe me, all these vehicles have been beautiful And I like to give her major major shout out to Mr. Julio and for his promotion he has been phenomenal in my endeavors with the Classic Volkswagen and Gastonia

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just had an amazing experience at Classic Volkswagen!

We just had an amazing experience at Classic Volkswagen! Van took great care to help us find the exact right vehicle for our daughter- took notes and patiently showed us wonderful vehicles! He teamed up with Mau and they found the one!!! Thank you all for your kindness, patience and support to get us in the exact right vehicle!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

I’d like to thank the team here for great service.

I’d like to thank the team here for great service. Adonis Tolentino, Mo Mallak, and Chris Blair they were very quick to respond with what I was looking for and helping me get a vehicle over the phone and having all the paperwork ready as soon as I walked in the door.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The service department is awesome, however, I don’t think

The service department is awesome, however, I don’t think I should have such a close relationship with them so soon after purchasing a car. The sales team mislead me concerning repairs that would be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Alex was very helpful and professional.

Alex was very helpful and professional. The problem was quickly diagnosed and explained clearly. Everything possible that could be done to help me stay on schedule after it became clear that several hours were needed for the repair was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best experience that I've had in a dealership.

Best experience that I've had in a dealership. The sales team was friendly, helpful and not pushy. I exited with a 2024 Golf R and couldn't be happier with my experience. I would direct anyone looking for a VW to visit this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No