Reviews
Worst car buying experience in my life.
Worst car buying experience in my life. Can’t get anyone to help with a problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
The service department is number 1 with customer service
The service department is number 1 with customer service and explaining in detail in what is going on with your automobile. Bobby and Jasmine go out of their way to make your experience at Volkswagen top notch. Keith has many years on Volkswagen and is extremely trustworthy! Would recommend anyone to use Volkswagen service for their automobile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Awesome service!
Awesome service! Very friendly! Fast! From now on I will be going to the service department for all my car’s service needs!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent selection and customer service.
Excellent selection and customer service. Victor, Christopher, Mo and Anthony went above and beyond to make our lease purchase as smooth as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They got extra mouth for you and a teacher like family
They got extra mouth for you and a teacher like family always I’ve purchased five cars ffrom them In the last five years I purchased four Atlas crossbow In the past four years and now I’m trying out the Taos Turbo and believe me, all these vehicles have been beautiful And I like to give her major major shout out to Mr. Julio and for his promotion he has been phenomenal in my endeavors with the Classic Volkswagen and Gastonia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We just had an amazing experience at Classic Volkswagen!
We just had an amazing experience at Classic Volkswagen! Van took great care to help us find the exact right vehicle for our daughter- took notes and patiently showed us wonderful vehicles! He teamed up with Mau and they found the one!!! Thank you all for your kindness, patience and support to get us in the exact right vehicle!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I’d like to thank the team here for great service.
I’d like to thank the team here for great service. Adonis Tolentino, Mo Mallak, and Chris Blair they were very quick to respond with what I was looking for and helping me get a vehicle over the phone and having all the paperwork ready as soon as I walked in the door.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service department is awesome, however, I don’t think
The service department is awesome, however, I don’t think I should have such a close relationship with them so soon after purchasing a car. The sales team mislead me concerning repairs that would be completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Alex was very helpful and professional.
Alex was very helpful and professional. The problem was quickly diagnosed and explained clearly. Everything possible that could be done to help me stay on schedule after it became clear that several hours were needed for the repair was done.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best experience that I've had in a dealership.
Best experience that I've had in a dealership. The sales team was friendly, helpful and not pushy. I exited with a 2024 Golf R and couldn't be happier with my experience. I would direct anyone looking for a VW to visit this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
