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Patrick Volvo Cars Auburn

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)
Sales hours: 9:00am to 6:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:30pm 7:30am–5:30pm
Tuesday 9:00am–6:30pm 7:30am–5:30pm
Wednesday 9:00am–6:30pm 7:30am–5:30pm
Thursday 9:00am–6:30pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (16 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Very good dealer!

Very good dealer! Bought a 2024 Volvo XC60 from them without a hassle. Very good service and communication. They help us to get all the paper work done in one afternoon. We are able to pick up a thoroughly cleaned car the day after. Highly recommended!

Very good dealer!

Very good dealer! Bought a 2024 Volvo XC60 from them without a hassle. Very good service and communication. They help us to get all the paper work done in one afternoon. We are able to pick up a thoroughly cleaned car the day after. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Exceeded my expectations from start to finish!

Exceeded my expectations from start to finish!! Hands down the best car buying experience I have ever had. I was a little nervous and bit skeptical being a female making a large purchase in a male dominated industry. I felt not only comfortable, but like Kevin and his team give off more of a family vibe, with quality dealer inventory. Started off with Chad via internet who was very helpful, and eventually directed me to the Sales manager Scott, who further assisted me with test drive, vehicle knowledge and no haggle pricing. After I fell in love with my Volvo XC90 with one owner and low miles, I had the pleasure of meeting Chris in the business office, he was awesome! Explained everything about my vehicle, even some fun facts about the history. Throughout the entire process Kevin was a super star GM, making me laugh while overseeing everything, not missing a beat, making sure I was having a positive, pleasurable experience the entire time! I am so happy that I now have a trusted relationship with Kevin and his Volvo Auburn family! Ps. Best coffee/tea machine while you wait in the showroom :) Like Share

Exceeded my expectations from start to finish!

Exceeded my expectations from start to finish!! Hands down the best car buying experience I have ever had. I was a little nervous and bit skeptical being a female making a large purchase in a male dominated industry. I felt not only comfortable, but like Kevin and his team give off more of a family vibe, with quality dealer inventory. Started off with Chad via internet who was very helpful, and eventually directed me to the Sales manager Scott, who further assisted me with test drive, vehicle knowledge and no haggle pricing. After I fell in love with my Volvo XC90 with one owner and low miles, I had the pleasure of meeting Chris in the business office, he was awesome! Explained everything about my vehicle, even some fun facts about the history. Throughout the entire process Kevin was a super star GM, making me laugh while overseeing everything, not missing a beat, making sure I was having a positive, pleasurable experience the entire time! I am so happy that I now have a trusted relationship with Kevin and his Volvo Auburn family! Ps. Best coffee/tea machine while you wait in the showroom :) Like Share

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Bought a 2020 Volvo V 90 XC at Patrick Volvo in Auburn.

Bought a 2020 Volvo V 90 XC at Patrick Volvo in Auburn. Excellent communication, knowledgeable, very help personel,no pressure. Quality product in a wonderful environment. Whole transaction went very smoothly and perfectly completed on time. Honest quality, highly recommended.

Bought a 2020 Volvo V 90 XC at Patrick Volvo in Auburn.

Bought a 2020 Volvo V 90 XC at Patrick Volvo in Auburn. Excellent communication, knowledgeable, very help personel,no pressure. Quality product in a wonderful environment. Whole transaction went very smoothly and perfectly completed on time. Honest quality, highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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I live in AZ and was looking for a late model Volvo in a

I live in AZ and was looking for a late model Volvo in a specific year, model and options. I found my researched vehicle at Worcester Volvo. I worked with Chris Duggan, Kevin Planchon and Henry K. All of these professionals were excellent to work with and they created a very pleasant, stress free experience for me. Henry K. worked closely with the transport company and proactively communicated with me at the time of pick up and delivery. Chris Duggan is one of the most interesting and knowledgeable experts that I have ever spoken with about Volvos Kevin was great to deal with and entirely supportive and cooperative in my communications with him. I would definitely purchase another Volvo from Worcester Volvo in the future and recommend them highly to customers looking for a great Volvo and a great buying experience. Frederick A. Schertenlieb.

I live in AZ and was looking for a late model Volvo in a

I live in AZ and was looking for a late model Volvo in a specific year, model and options. I found my researched vehicle at Worcester Volvo. I worked with Chris Duggan, Kevin Planchon and Henry K. All of these professionals were excellent to work with and they created a very pleasant, stress free experience for me. Henry K. worked closely with the transport company and proactively communicated with me at the time of pick up and delivery. Chris Duggan is one of the most interesting and knowledgeable experts that I have ever spoken with about Volvos Kevin was great to deal with and entirely supportive and cooperative in my communications with him. I would definitely purchase another Volvo from Worcester Volvo in the future and recommend them highly to customers looking for a great Volvo and a great buying experience. Frederick A. Schertenlieb.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I just purchased a CPO Volvo from Patrick Volvo and could

I just purchased a CPO Volvo from Patrick Volvo and could not have been more pleased with the car I purchased and the experience I had with the dealership. Since I live on Cape Cod, my initial contacts with them were over the phone and the GM could not have been more helpful. Once I decided to buy the car, the GM and Finance Manager made sure all the paperwork was in place prior to my arrival to expedite the transaction. As promised, the car was in beautiful condition and I''m thrilled with my purchase. Kevin, Chris and Jake were extremely patient and made sure all my questions about the car and financing were answered before I left the showroom. Their level of professionalism, friendliness and efficiency is to be commended!

I just purchased a CPO Volvo from Patrick Volvo and could

I just purchased a CPO Volvo from Patrick Volvo and could not have been more pleased with the car I purchased and the experience I had with the dealership. Since I live on Cape Cod, my initial contacts with them were over the phone and the GM could not have been more helpful. Once I decided to buy the car, the GM and Finance Manager made sure all the paperwork was in place prior to my arrival to expedite the transaction. As promised, the car was in beautiful condition and I''m thrilled with my purchase. Kevin, Chris and Jake were extremely patient and made sure all my questions about the car and financing were answered before I left the showroom. Their level of professionalism, friendliness and efficiency is to be commended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us such a great review. It's fantastic to hear that our team was able to give you a positive car buying experience from start to finish! We hope you love your new Volvo!

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I wanted to thank & acknowledge John Smith for his great

I wanted to thank & acknowledge John Smith for his great customer service skills. His attention to detail & ready smile made my experience better than expected. He went out of his way to explain options with my car & help set up proper settings, something “the other” dealership lacked. I will recommend your dealership & of course return when my car needs service. Manny Thanks, Donna Evangelidis

I wanted to thank & acknowledge John Smith for his great

I wanted to thank & acknowledge John Smith for his great customer service skills. His attention to detail & ready smile made my experience better than expected. He went out of his way to explain options with my car & help set up proper settings, something “the other” dealership lacked. I will recommend your dealership & of course return when my car needs service. Manny Thanks, Donna Evangelidis

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Great experience purchasing a CPO Volvo. Price was fair,...

Great experience purchasing a CPO Volvo. Price was fair, vehicle was in excellent condition and process was very efficient. Their service department help me out a week or so after purchase with a tire issue and was exceptional.

Great experience purchasing a CPO Volvo. Price was fair,...

Great experience purchasing a CPO Volvo. Price was fair, vehicle was in excellent condition and process was very efficient. Their service department help me out a week or so after purchase with a tire issue and was exceptional.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The people at the dealership genuinely care about your...

The people at the dealership genuinely care about your purchase. They went to extensive lengths to ensure the used car I purchased was to my standards and that every issue was resolved before leaving the lot. Henry K was incredibly helpful throughout the sales process and I would highly recommend him to anyone looking for a trustworthy salesman. Their finance department got me a great rate and catered around my financial affordability as well.

The people at the dealership genuinely care about your...

The people at the dealership genuinely care about your purchase. They went to extensive lengths to ensure the used car I purchased was to my standards and that every issue was resolved before leaving the lot. Henry K was incredibly helpful throughout the sales process and I would highly recommend him to anyone looking for a trustworthy salesman. Their finance department got me a great rate and catered around my financial affordability as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Even though it is part of my lease agreement, they NEVER...

Even though it is part of my lease agreement, they NEVER have a courtesy vehicle for my routine services (even when requested in the booking) so now I’m waiting for over 2hrs for my 20k service in a waiting room with broken Guest Wi-Fi; last time for 10k it was over 2hrs and the same broken guest Wi-Fi. Booking the service was 3-4 weeks out so you are pretty much stuck with your appointment. When my lease expires I’ll find a different dealership.

Even though it is part of my lease agreement, they NEVER...

Even though it is part of my lease agreement, they NEVER have a courtesy vehicle for my routine services (even when requested in the booking) so now I’m waiting for over 2hrs for my 20k service in a waiting room with broken Guest Wi-Fi; last time for 10k it was over 2hrs and the same broken guest Wi-Fi. Booking the service was 3-4 weeks out so you are pretty much stuck with your appointment. When my lease expires I’ll find a different dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
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Switched service from another dealership to Patrick about...

Switched service from another dealership to Patrick about 6 months ago - glad I did, Patrick is great - Plan on keeping this baby for a long time and I believe Patrick will take good care of her when needed. And if I do replace, will do it there. Working with Chito on the Prepaid care plans Thanks Greg and Chito!

Switched service from another dealership to Patrick about...

Switched service from another dealership to Patrick about 6 months ago - glad I did, Patrick is great - Plan on keeping this baby for a long time and I believe Patrick will take good care of her when needed. And if I do replace, will do it there. Working with Chito on the Prepaid care plans Thanks Greg and Chito!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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