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Toyota of Gladstone

(8,112 reviews)
2024 state dealer award
View 17 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award

Reviews

(8,112 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Gladstone from DealerRater.

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I was super happy with my experience working with Wendal,...

I was super happy with my experience working with Wendal, helped get me the car I wanted at a much lower price than I expected to pay. I'd definitely recommend the Gladstone dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Kyle is fantastic - he took time out of his day to go...

Kyle is fantastic - he took time out of his day to go above and beyond with my service. I am so impressed by his dedication with servicing my car and making sure I was taken care of AND he was so friendly and cool. I really appreciated the time he spent making sure I got what I needed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

Came in to get a new Tundra. Glenn and the guys there...

Came in to get a new Tundra. Glenn and the guys there made it convenient to check out the different models and worked with me on getting a great deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

Dominique has wonderful customer service! Very fast and...

Dominique has wonderful customer service! Very fast and efficient! He remembered me from the last time I came in! It was nice to be recognized! Thank you for fantastic service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Gary! We are so happy to have the opportunity to visit our service center. We look forward to seeing you visit with us again. We are so happy to have you a member of the Toyota of Gladstone family.

Having gone out and around town having horrible...

Having gone out and around town having horrible experiences everywhere.. Thank you to you guys, I know where to go now Brandon made my experience great. Polite, friendly & just all around courteous. NOT pushy... Also a few others credit middle guy on computer? & Mr Vic M. THANKS yall your on my list to everyone MAHALO Bryce

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and welcome to our family.

Service has always been great. Knowledgeable service...

Service has always been great. Knowledgeable service writers and technicians. Purchased my third vehicle from the dealership last night. Got a great deal and it was not a taxing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have you as a loyal member of the Toyota of Gladstone family. Congrats on your third purchase with us we are so happy for you. Please let us know if you need anything at all.

Ronie was great! super personable without being pushy....

Ronie was great! super personable without being pushy. She made our wait for paperwork more entertaining. It was easy to test drive multiple vehicle and take my time to make a decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

We had a good deal and great customer service! Thanks to...

We had a good deal and great customer service! Thanks to Carl! He explained every details of the product to find the perfect SUV for us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and welcome to the Toyota of Gladstone family.

Jason was very helpful. I came in for a scheduled...

Jason was very helpful. I came in for a scheduled service and mentioned that recently my truck had stalled one morning. He investigated and discovered that there was a recall on my fuel pump. It turns out that the symptom I had described was consistent with the fuel pump recall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much Gary! We are so happy that you chose is to service with. We look forward to seeing you visit with us again. Welcome to the Toyota of Gladstone family.

Best dealer in Portland, friendly and great customer...

Best dealer in Portland, friendly and great customer service, I have spent more than $100 k last 3 years on the cars on this dealr

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to have you as a loyal member of the Toyota of Gladstone family. Congrats on your newest purchase with us we are so happy for you. Please let us know if you need anything at all.