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Ramsey Subaru of Des Moines

(2,570 reviews)
2022 state dealer award
View 17 awards
2022 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,570 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ramsey Subaru of Des Moines from DealerRater.

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Organized service area. Always helpful. Very pleasant...

Organized service area. Always helpful. Very pleasant waiting room with water, coffee, and big TV. I have two Subarus and do oil changes and all service work at Ramsey- never a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

It was a very pleasant car shopping experience For me....

It was a very pleasant car shopping experience For me. Rodney kept me updated about the car inspection and preparation. They searched for the best financing option for me. It was an easy process over all. I love my 4Runner. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great dealership easy to work with I would highly...

Great dealership easy to work with I would highly recommend them!! Tim and Chris were great to work with cared about our needs!! We have bought three Outback’s from them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They seem to do a lot of business yet I can get in when I...

They seem to do a lot of business yet I can get in when I need to. They do excellent work in a timely manner. If it’s going long, they come out and tell you. It’s always a friendly and quality place to get our car work done.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've always received good service, without feeling like I...

I've always received good service, without feeling like I was getting service that wasn't needed. The service advisor has always discussed what was an immediate need, vs. something to plan for later on. Pricing is sometimes even lower than non-dealer service--a local shop wanted over $100 more to replace spark plugs; no thanks. The waiting area is perfect for getting work done while I wait on my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Honest and friendly service! A few years ago the...

Honest and friendly service! A few years ago the atmosphere was cold, but they have changed. This time everyone was so nice and friendly! Thank you for doing great work on my Subaru, and it is running great thanks to you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Rodney made this the best car purchase experience I’ve...

Rodney made this the best car purchase experience I’ve had to date. Very knowledgeable and was very straight forward with us. I was offered an excellent trade in. Most dealerships make it a game and these guys made it an awesome experience. So much so that my wife and I will be back for a future purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Got it done ahead of estimated time, which we...

Got it done ahead of estimated time, which we appreciated. The routine service and recall on ignition programming was completed in 45 minutes, half the estimated time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This is my 5th Subaru I have purchased from Ramsey. They...

This is my 5th Subaru I have purchased from Ramsey. They are honest and fair, and will do their best to get you what you are looking for. Top quality service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have always been able to count on Ramsey Auto Center...

I have always been able to count on Ramsey Auto Center for great service. First with my Pontiac Grand Prix, and most recently with my Subaru Forester. They always go the extra mile, and don't spring unwanted surprises on you like many others do. And they always treat you like family. I won't even look anywhere else for buying or servicing a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.