Reviews
I would buy again from this dealership.
I would buy again from this dealership. They were attentive and made the process simple. Everything was done online and arrangements were made for delivery.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Such a sigh of relief to find Ken Ganley's Dealership.
Such a sigh of relief to find Ken Ganley's Dealership. I was anxious about going with a new car dealer that i have not dealt with before. I worked with Ricardo Trevino and he was AMAZING! He made everything so stream lined that i didn't spend my entire saturday at the dealership! He had multiple pieces of my car buying experience going at once and it just had a good and fast flow to it. He not only worked with me but he educated me as well. I will 100% be going back to Ken Ganley Buick GMC for my next car! I hope this dealership realizes the amazing sales person they have! Go see Ricardo and tell him I sent you! :
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Buick GMC Sandusky! We are always more than happy to assist you if anything else comes up. Take care!
Service people were excellent sales people were
Service people were excellent sales people were pushy Building was old and it could use updating. Overall, it was a good visit this 25 word role is dumb.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Our sales guy Joe Wild was great!
Our sales guy Joe Wild was great! Not pushy. Down to earth. Easy to talk to. He was part of why we decided to buy. Nice experience. Thank you
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello John, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Ricardo Trevino is awesome, kind, caring, considerate.
Ricardo Trevino is awesome, kind, caring, considerate. Patient understanding and 100 percent helpful. Ricardo Trevino thanks for all your help with the purchase of my vehicle on 12-16-24.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shundra, we're happy you found our staff so supportive during your experience here at Ken Ganley Buick GMC Sandusky. Please let us know if there is anything else we can do for you; we are more than happy to help!
We needed a car the sales staff.
We needed a car the sales staff. All worked together to help me buy a car. Very wonderful staff.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Shelli, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Efficient and friendly service today on my car to fix a
Efficient and friendly service today on my car to fix a tire and rotate the tires. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Vicki, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Buick GMC Sandusky! We are always more than happy to assist you if anything else comes up. Take care!
I had a great experience purchasing a GMC Acadia
I had a great experience purchasing a GMC Acadia Elevation. Mike Owen?s was extremely efficient, helpful and a nice guy too. Also great help from Joe Reinhardt and Cassie in finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Matt, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
After the sale, my salesperson was not very helpful in
After the sale, my salesperson was not very helpful in resolving an issue with my car. He did not follow through like he said he would.
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- Overall experience 4.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rhonda, thank you for your feedback. We are sorry that your experience at Ken Ganley Buick GMC Sandusky did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.
Had my wife?
Had my wife?s care for 7 days for warranty work, no loaner car to give her to drive and check engine light still comes on. Would not recommend this dealer
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. We are sorry that your experience at Ken Ganley Buick GMC Sandusky did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.