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Stivers Ford of Birmingham

(1,405 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (205) 847-2490 (205) 847-2490
Used (205) 847-2625 (205) 847-2625
Service (205) 510-9249 (205) 510-9249

Reviews

(1,405 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stivers Ford of Birmingham from DealerRater.

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Great customer service.

Great customer service. Needs were addressed. We were grateful for the attention to the customer and the thoroughness of the services we received

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

quick and easy process.

quick and easy process. very fair deal for a beautiful Bronco….great price. friendly people

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great to deal with.

Great to deal with. Jerel is a good salesman and very good to work with. Gets you in and out unlike most dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome experience.

Awesome experience. Great service! Kathy was very professional and answered any questions that I had. Finance associate was great to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Throughout the entire process I was lied to repeatedly by

Throughout the entire process I was lied to repeatedly by the “sales managers. I bought a used vehicle and the salesman knew nothing about it and could make no decisions There was a couple of issues that were agreed upon to be fixed and they were to make arrangements to have it done I had to handle this myself and then was lied to about one issue that a mgr assured me was going to be looked at. I was told then by the different Stivers location that they were told not to look at this issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Showed us exactly what we looking for.

Showed us exactly what we looking for... not unreasonable pressure to 'up-sell'... took me for test drive... answered questions. Good follow up communication. I do not enjoy purchasing cars typically and they made it as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great salesperson, great finance manager, great deal!

Great salesperson, great finance manager, great deal! We love Stivers Ford and it's always a great experience for our family!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Response to my every question, Kashmiri followed up with

Response to my every question, Kashmiri followed up with text and phone calls. The willingness to help make the sell was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Every thing was done in a timely manner and the staff was

Every thing was done in a timely manner and the staff was very helpful and kept me informed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brandon and Blake were amazing to deal with.

Brandon and Blake were amazing to deal with. Bought three trucks and They were friendly, kind and super efficient. The way customer service is supposed to be. Great job guys and thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.