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Jenkins Kia of Crystal River

(4,387 reviews)
Visit Jenkins Kia of Crystal River
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–4:00pm
Sunday 11:00am–5:00pm Closed
2017 state dealer award
View 10 awards
2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 500-8050 (877) 500-8050
Used (866) 229-8703 (866) 229-8703

Reviews

(4,387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Kia of Crystal River from DealerRater.

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I came in for a recall they were very nice and

I came in for a recall they were very nice and professional did a good job

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your high rating! We appreciate your business!

Great team to deal with all the way around but Kyle the

Great team to deal with all the way around but Kyle the sales manager was the key to this sale! We highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

This is a great dealership.

This is a great dealership. I highly recommend the sales staff and the service center.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

My car was done and moved 3 times before they called me

My car was done and moved 3 times before they called me instead of coming to get my as I waited

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Customer satisfaction is very important to us. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank You, Jaimie Cummings Customer Relations Manager

All went well.

All went well. No problems. Staff was friendly and competent. Would use again. Car was washed, no charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your five-star review! We appreciate your support!

They worked with us to get the payment we wanted.

They worked with us to get the payment we wanted. Only a few hours vs all day shopping.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

Devin took excellent care of me while my Seltos was in

Devin took excellent care of me while my Seltos was in for a routine oil change. My service dog and I hung out in the waiting area while they did our oil change. Devin kept me informed the whole time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

Very helpful and informative.

Very helpful and informative. Listened to what we had to say and provided a response without any pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your high rating! We appreciate your business and your review!

went to look at some cars we found on the website.

went to look at some cars we found on the website. when we got there the cars were priced about $10 thousand more. when we mentioned the price on the website we were told 'well, that price doesn't include fees' bait and switch. won't go there to buy. wouldn't give it any stars really.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We truly apologize that we were unable to help you find a vehicle that would fit both your needs and your budget during your recent visit. We care about our customers, and we aim to provide the best experience possible, so it is sincerely disheartening when we are unable to help someone purchase a new vehicle. We would appreciate the opportunity to earn your business in the future. We understand that needs and purchasing variables change, so our goal will be to help you reach the best outcome at a future time. Thank you again for your understanding, Jaimie Cummings Customer Relations Manager

really NO stars.

really NO stars. a bait and switch company. one price on wesite, much higher on the lot. when we showed the salesperson the website price he went and got manager. according to the manager the higher price was because of fees such as $1300 for a wash and vacuum.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We truly apologize that we were unable to help you find a vehicle that would fit both your needs and your budget during your recent visit. We care about our customers, and we aim to provide the best experience possible, so it is sincerely disheartening when we are unable to help someone purchase a new vehicle. We would appreciate the opportunity to earn your business in the future. We understand that needs and purchasing variables change, so our goal will be to help you reach the best outcome at a future time. Thank you again for your understanding, Jaimie Cummings Customer Relations Manager