Reviews
The service was fine, Chris Gray is outstanding and...
The service was fine, Chris Gray is outstanding and provides great customer service. I have issue with the expense of the service and believe the diagnostic charge should have been waived especially concerning the leak was obvious, I was getting the work done at the dealership, I bring my cars here for all mechanical service, and the job was easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kind comments about Chris. We're lucky to have him on our team. We're glad to hear we were able to fix your vehicle.
Great Tex’s. Service contact manages you from the time...
Great Tex’s. Service contact manages you from the time you call for service, when you arrive, while you wait or assists with courtesy car. Right thru check out. Service Manage has great group. I have come to Bradshaw‘a for over 20 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued business and loyalty to Bradshaw Automotive. We appreciate you and look forward to your next visit!
Our salesman was very friendly and informative. He was...
Our salesman was very friendly and informative. He was not pushy or aggressive. He answered all questions and explained everything. I would recommend Bradshaw Dealership to anyone interested in buying a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the recommendation! This is the customer service we strive for at Bradshaw Automotive and glad to hear we exceeded your expectations.
Tks for making our day. Shawn said he took care of the...
Tks for making our day. Shawn said he took care of the problem with the lugs on our Buick Lacrosse.. The service was nice and completed in a timely manner. Tks Bradshaw we appreciate you.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting our service department at Bradshaw Automotive. We're glad we were able to get you and your Buick Lacrosse back on the road in no time!
Tyler Plunkett is the man!! Great dealership will be back...
Tyler Plunkett is the man!! Great dealership will be back in the future to by more vehicles. Best prices around in the Greenville Spartanburg area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for letting us know about your experience. We're happy Tyler was able to help you and he'll be glad to hear your kind words. We look forward to seeing you again!
Took an extra day to complete service notGood however...
Took an extra day to complete service not Good however work done was completed well with no issues as a regular customer of Bradshaw maybe Next time we can get all work done in Same day as original advised
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for letting us know about your experience with our service department. We are sorry to hear that your experience took longer than expected and if you have any concerns, don't hesitate to reach out to us directly on this and we'll work on this for the future.
There was a lot of confusion having to do with my...
There was a lot of confusion having to do with my repairs. I had already been there and was told at that time no one was available to work on my truck issue. They rescheduled my appointment and set me up for a loaner vehicle. I had to cancel this appointment due to life happening. Set another appointment and when got there the person was on vacation who knew my issues and we had already worked everything out. But I had a new customer care rep for service and apparently there were no notes left in the system and this brought up a lot of confusion and I was told I had no warranty left . After short conversation of telling them to give me my keys and I would go elsewhere the manager or team leader stepped in to help. Afterwards everything eventually worked out and my truck was repaired under my warranty. So I’m giving 4 stars for the hassle of the experience. The repair was awesome and did the trick.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Scott, thank you for letting us know about your experience. We appreciate you choosing us and are glad to hear we were able to get everything sorted out. We will use your comments to help better our processes and appreciate you letting us know how we could do better. Thanks again!
Always great service at Bradshaw. I usually work with...
Always great service at Bradshaw. I usually work with Terry Kitchens and he always keeps me informed of the status of service and what is required to assure reliable operation and performance to spec. This visit was a failed turbo on my wife’s 2017 Buick Cascada which was diagnosed and replaced in a timely manner. Nicely done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us for your service needs and your continued business. We're glad to hear everything was fixed for you in a timely manner and we look forward to seeing you again in the future!
Anytime we have taken our Equinox to Bradshaw Chevrolet...
Anytime we have taken our Equinox to Bradshaw Chevrolet we have been greeted and treated very nice. We received a phone call promptly concerning the explanation and price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for visiting us to service your Equinox. We're happy to hear we were able to get your vehicle taken care of and back on the road.
I have always received excellent and efficient service at...
I have always received excellent and efficient service at Bradshaw. The original sales staff, the appointment staff, and the service staff have been personable and helpful. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Bradshaw for all your vehicle needs. We appreciate your business and look forward to your next visit with us!