Reviews
Great service. I was very impressed with the staff and...
Great service. I was very impressed with the staff and the way we were treated. I am a very educated consumer and I had done my homework on the vehicle that I wanted. They did not try to play games with me like the dealership in Asheville did. I highly recommend Bradshaw. 5 star for sure.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5-star review! We are sorry to hear about your experience with a dealership in Asheville and glad that you didn't get those same feelings with us. We strive to provide the best customer experience that is hassle-free.
Taking car there for a Airbag recall costed me money they...
Taking car there for a Airbag recall costed me money they made a mistake and tried to make me pay $100 per to fix it. I have an airbag light on now
- Customer service —
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Bradshaw Automotive Group responded privately on 7/22/21 11:29 AM Please contact Ken Harris, Service Manager at 864-303-7268. The recall replaces a defective deployment module only. We will assist on the diagnosis and contact GM to apply for assistance if the air bag indicator in on for another reason than the deployment module installed. Ken
Please contact Ken Harris, Service Manager at 864-303-7268. The recall replaces a defective deployment module only. We will assist on the diagnosis and contact GM to apply for assistance if the air bag indicator in on for another reason than the deployment module installed.
Well the collision department should not own a license...
Well the collision department should not own a license they did a job on my ride al rite needless to say they don't have no worries about me coming back or recommending anyone please don't let these people con you to.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We certainly apologize for your experience and hope you will give us the opportunity to investigate this. Please contact our Service Manager, Ken Harris, at 864-303-7268 and we can discuss options.
Starting with Larry Frank, Zach Morgan and Tim Layton the...
Starting with Larry Frank, Zach Morgan and Tim Layton the service was excellent. I was welcomed to the location and they explained exactly what I should expect. The people were friendly and the location was very neat.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike, thanks for letting us know about your recent service visit. We're thrilled to hear you had a 5-star experience at Bradshaw and appreciate you choosing us for your service needs.
I had a great experience this week at Bradshaw. My...
I had a great experience this week at Bradshaw. My daughter Hayley, my son Eli and I each bought a new used car and are very happy with our choices. Wofford and Jeff were great to deal with and I appreciate the deals you gave us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you and your family for choosing Bradshaw Automotive for your vehicle needs. We're glad to hear you all are enjoying your vehicles and we look forward to seeing you all in the future!
Great service for basic oil change and tire rotation for...
Great service for basic oil change and tire rotation for my 2019 Silverado. In and out in under 45 minutes. Easton was great to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for visiting us for an oil change and tire rotation. We appreciate your business and if there is anything else we can do, don't hesitate to give us a call!
Terry Kitchens is the rock star of service advisors....
Terry Kitchens is the rock star of service advisors. Always helpful, friendly and Mindful of costs, I work with Bradshaw because of him.Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words about Terry! We are lucky to have Terry and he will be glad to hear your kind words about him. We appreciate your business and look forward to working with you again.
Always great service and I'm always treated like a...
Always great service and I'm always treated like a person, not just another customer. It is much appreciated At 73 I've experienced many dealerships and Bradshaw is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. That is the customer service we pride ourselves on at Bradshaw Automotive. You are right, when you are here, you're part of the Bradshaw family and we appreciate your business being a part of it!
All around good people to deal with! They made the car...
All around good people to deal with! They made the car buying process easy, everyone from sales to the finance manager. I would highly recommend Bradshaw.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback with us! We appreciate the kind words and recommendation. Please come back and see us for any future car needs you may have!
Howard Bush, my service writer, is always very courteous...
Howard Bush, my service writer, is always very courteous and helpful when dealing with my automobiles. He is always eager to answer my questions and get me the right answer from the technician. Wouldn’t use anybody else. Jim Pickett is also awesome. Very helpful over the years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback and kind words with us! We are happy to hear that Howard and Jim have helped in giving you a great experience! They will be happy to hear your compliments. We look forward to seeing you in the future!