Reviews
I had a very positive experience at Ira Toyota of
I had a very positive experience at Ira Toyota of Hyannis. Generally everyone was helpful, knowledgeable and friendly. I highly recommend IraToyota of Hyannis.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rita, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
New front brake pads were installed on my Highlander in
New front brake pads were installed on my Highlander in about half the estimated time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Fast transaction, Accommodating and knowledgeable about
Fast transaction, Accommodating and knowledgeable about all my questions about the car I want Thank you so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
We had a wonderful experience with Hyannis Toyota.
We had a wonderful experience with Hyannis Toyota. The entire staff is professional and friendly. Everyone treated us with courtesy and respect and the entire experience was painless.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Doris, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Had a 10,000 mile Toyota Care service performed on my
Had a 10,000 mile Toyota Care service performed on my 2025 Grand Highlander today while we were visiting Cape Cod. Service technician was very personable and pleasant. Vehicle was ready when promised. I would certainly return to the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dealership tried to add $600+ in so called repairs when
Dealership tried to add $600+ in so called repairs when car was brought in for recall. I had a pleasant experience buying my car there 5 years ago but find whenever you bring in for routine work they always ? find? something that needs immediate response yet when I bring to my local auto shop nothing is found in need of repair. I was told 3-4 hours for repair. Dropped off at 9:15 am. Phone call at 12:15 with details of immediate repairs. All declined with request to complete recall. Car not ready for pickup until 3:45 pm.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Annmarie, I cannot look into your specific visit as I do not have a full name to find you. I do want to let you know that we appreciate your feedback regarding additional work being recommended and understand any frustration this may have caused. Part of our technicians' job requirements is to perform a thorough multi- point inspection of all vehicles they are servicing. Some items that they recommend related specifically to the reason you are bringing the vehicle in to us (a diagnostic quote) or safety related items, some are items that are seen which may need attention but not immediately, and others may be related to maintenance. I understand that getting a laundry list of items is overwhelming and we would be happy to go over the list with you and break down the items which need to be attended to immediately if you would like. Reach out to me using the information below if you would like. Marlaine Ruby Customer Relations Manager - Ira Toyota Hyannis mruby@group1auto.com | 774-327-6055
I had the struts on the hatch of my Toyota Venza
I had the struts on the hatch of my Toyota Venza replaced. IRA Toyota ordered the parts for me and installed them while I waited. Very efficient and a pleasure to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very knowledgeable and helpful sales department.
Very knowledgeable and helpful sales department. They helped my wife and I trade in our tundra and drive 2026 tundra leases off the lot , same day! Stellar team and execution! Dan was amazing !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Jeremiah, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ira Toyota of Hyannis. If you have any further questions, please don't hesitate to reach out!
Had our 2017 Sienna detailed today!
Had our 2017 Sienna detailed today! I cannot say enough about how pleased we are! It looks like a brand new car inside and out!! Thank you so much!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very professional and friendly doing their best to make
Very professional and friendly doing their best to make sure they complete the job in the time they said
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!