Reviews
Very professional and friendly doing their best to make
Very professional and friendly doing their best to make sure they complete the job in the time they said
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Wonderful service experience.
Wonderful service experience. The Service Manager, Nicole, was highly professional and a tremendous help in coordinating my service. Service representative Robert was very helpful. I would highly recommend Ira Toyota
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Craig Kinney and the team at Ira are superb.
Craig Kinney and the team at Ira are superb. I highly recommend CRAIG and his team.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello, we're happy you found our staff to be so supportive during your experience here at Ira Toyota of Hyannis. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Eric Moberg was a great help with the work done of my
Eric Moberg was a great help with the work done of my 1979 Beetle. He was polite and informative at all times. I am very satisfied with the work done on the bug and want to thank all in the service department for their work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! Thank you again, and have a fantastic day!
Very good and attentive customer service.
Very good and attentive customer service. Much better than the Orleans facility time and again! Cxxcccc cxccc cxccc cxccc cccc oooooo pppppp bbbnn lllll xxxz cxccc
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Appreciated the follow-up and time taken to look at the
Appreciated the follow-up and time taken to look at the car, features and options.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Much faster greeting when I first got there.
Much faster greeting when I first got there. I like the video and recommendations. The service took 2.5 hours which felt very long waiting.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
Stephen was great but it was my second time to Service
Stephen was great but it was my second time to Service for the same issue. I wish the cause was found the first go around. My time has some value?.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Bob Thank you for taking the time to share your feedback. We're glad to hear that you were satisfied with the way you were treated during your visit. However, we sincerely apologize for the inconvenience of having to return for a second time to resolve the issue. Your experience is very important to us, and we strive to ensure that all problems are addressed promptly and efficiently. We appreciate your patience and understanding, and we will use your feedback to improve our processes moving forward. If there's anything further, we can do to assist you or to make your experience better, please don't hesitate to reach out to us directly. Thank you for your valuable feedback! Sincerely, Dennis Lopes - General Manager Ira Toyota of Hyannis | 774-327-6010 | dlopes@group1auto.com
Kenneth Guy is my advisor and he is so professional and
Kenneth Guy is my advisor and he is so professional and very helpful of what I needed to do the work on my RAV4. Every time I have an appointment with Ira he is always there to assist you no matter what the situation is.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ira Toyota of Hyannis! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, polite personnel.
Great service, polite personnel. What more can I say? Service as described And done Well
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for the amazing review! Our team takes pride in providing excellent service, and we're glad it was reflected in your experience. Your satisfaction is our top priority. Thanks for choosing us!