Jaguar Land Rover Boston

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4.8
(159 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Service Sales
Monday 7:00am–7:00pm 8:30am–8:00pm
Tuesday 7:00am–7:00pm 8:30am–8:00pm
Wednesday 7:00am–7:00pm 8:30am–8:00pm
Thursday 7:00am–7:00pm 8:30am–8:00pm
Friday 7:00am–6:00pm 8:30am–6:00pm
Saturday 8:00am–5:00pm 8:00am–12:00am
Sunday Closed 11:00am–5:00pm
(617) 684-3400 (617) 684-3400

About our dealership

This seller has been on Cars.com since April 2021.

Service center

Phone number

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

4.8
(159 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jaguar Land Rover Boston from DealerRater.

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5.0

Just was great to work with, he really took the time to

Just was great to work with, he really took the time to help find our next car!

5.0

We had a great experience getting the 2023 Range Rover

We had a great experience getting the 2023 Range Rover Velar. Tanner Humphrey is very knowledgeable about the different models and attentive to our needs. Really looking forward to driving the car soon!

5.0

Rex and Kayla were a pleasure to work with and I highly

Rex and Kayla were a pleasure to work with and I highly recommend them as well as the dealership staff. They were easy to communicate with and very professional too.

5.0

I had a wonderful experience with Rex.

I had a wonderful experience with Rex. He is extremely helpful, knowledgeable and honest. Highly recommended!

1.0

I would have given zero stars but had to give one to

I would have given zero stars but had to give one to write the review, my wife was adamant about bringing the car to the dealership she has a 2015 Land Rover sport with the check engine light on the dashboard $1376 later for an ozone hose that was replaced and diagnose an engine leak from my valve cover gasket which were both wrong, The valve cover gaskets were not leaking and the ozone hose was a wrong diagnosis because my engine light came on a week later again!! So I took it to a real mechanic euro craft motorsports in Watertown honest reliable and knows what he was doing $331 later my problem was fixed so never ever ever go to Land rover of Boston if you need a real Machanic go to Watertown!

1.0

Michael is one of many at Jaguar Land Rover Boston who

Michael is one of many at Jaguar Land Rover Boston who are uniquely unqualified to speak with a customer or resolve a situation, I would not recommend him or the dealership.

1.0

Sean King, general manger of this dealer?

Sean King, general manger of this dealer? That must be a joke, maybe it is different if you don’t involve him when there is an issue with your brand new vehicle. He was not approachable, answered me only once without resolution and approaching 4 months and the vehicle issue not rectified! He has no business running a used car dealership!

Dealer response

Len- I'm sorry you feel that way... But, based on how you spoke and wrote to the Jaguar Land Rover Team and our Team here. I completely agree with you that its best if you do not return.

1.0

No need to repeat the experience again, Victor started

No need to repeat the experience again, Victor started off great, and then knowing something was not being taken care of for one of his customers and not saying anything, unforgivable, unacceptable. You lost more than one customer.

5.0

Rex is an extremely nice sale.

Rex is an extremely nice sale. He worked overtime to help me with a trade-in. Even though I didn't actually purchase the sale due to multiple reasons, he is always nice and patient with me. Peggie

2.0

I am not sure how this dealership is rated so high.

I am not sure how this dealership is rated so high. Dropped off my car Monday (no loaner car available). The dealer ship is addressing the same issues not fixed in April. I was told it would take a few days. Well..4 days laters it is the weekend and I have not heard from the dealership and I cannot get anyone to return my calls from the dealership (and I need my car). Checked the APP for my car and my car has been sleep for 4 days...has not been touched in 4 days. What kind of 4 star service is this? FRUSTRATED!

See all 159 reviews