Reviews
awesome place to purchase a vehicle! Nathan was an...
awesome place to purchase a vehicle! Nathan was an excellent sales rep. He went above and beyond to make sure I was a happy customer.. Would definitely do business again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Erick, we're glad to hear you enjoyed your visit.
Truly a 'Best In Class' experience
Top Notch sales team, salesperson Alex A was absolutely awesome! Great facility and selection of vehicles, aggressive pricing. Customer service from salesperson as well as everyone at the dealership was excellent, truly impressive!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
John, thanks for your praise and kind comments about our team.
Very happy with my experience with Rachel and Hillary...
Very happy with my experience with Rachel and Hillary 10/10 recommend them both to anyone! After owning a junk car that literally was falling apart and looking for something better to fit my needs for myself, my daughter and my dog to go comfortably go up north in I’m beyond happy that I have my new car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Desaray, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Sterling Heights!
Went above and beyond in assisting me with finding the...
Went above and beyond in assisting me with finding the right kind of car. Made the entire process smooth and enjoyable! Definitely one of the best sales rep they have! Thank you again!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
At, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights.
Very nice staff and clean environment. I was greeted upon...
Very nice staff and clean environment. I was greeted upon arrival. Alex and Hillary was very easy to work with. It was a great experience there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Suburban Ford of Sterling Heights.
The staff at Suburban Ford of Sterling Heights is...
The staff at Suburban Ford of Sterling Heights is AWESOME! They worked above and beyond the call to get me in my vehicle. The staff is very friendly and caring.
- Customer service 5.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Mwalimu, we're glad to hear you enjoyed your visit.
Alex Arnold was really great with me. I appreciated his...
Alex Arnold was really great with me. I appreciated his patience and his sales approach. Not pushy at all but knowledgeable about the inventory. I had a great experience with him and he genuinely wants you to have a good experience purchasing a car. He went out of his way to help me. What I didn't like was how they really try to push you to buy a warranty with them for a used car that doesn't qualify for one. Very strategic approach they are in how they word their sentences when it comes to wanting you to purchase a warranty or to finance a vehicle. I paid in full.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Suburban Ford = The Best
Suburban Ford is the best! They know how to take care of their customers and communicate effectively.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Duane, your satisfaction is our top priority.
Bought my lease fusion!
Process easy, everyone in the process was efficient and did their job well
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Nancy, we are very happy we could provide you with a positive experience!
Troy Taylor did an outstanding job! He is extremely kind,...
Troy Taylor did an outstanding job! He is extremely kind, thorough, and detailed. He stayed in constant communication and the process was seamless. I will not only be back for my next car but I’ll refer everyone I know to Troy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adie, we're happy to hear you had such a positive experience with our team!
