Suburban Ford of Sterling Heights

Even with these trying times, the sales staff there have been exceptionally great, all the online and over the phone transactions have been seamless and straight forward. I am very happy with my new purchase!!

Honestly, I went up there with the intentions of buying a cheaper used car because I thought that was my only choice. Rachael Kupke helped me pick a nice vehicle that I felt good about putting my family in, and not for the cost of my first born. I could not be more appreciative of her. She literally ran to get things done for me, which wasnt necessary, but proves that she is extremely devoted and great at her job. She gets an A+++ from me. Give that girl some more money! For whatever reason, it wont let me "rate" everyone, but you all get 10s.

Contacted the used car manager via email as I was ready to purchase a SUV...HE DID NOT CALL OR EMAIL ME BACK!? Not sure he is interested in selling cars...!

Attentive and shows willingness to make customers comfortable and happy. The manager expressed some options towards making a deal happen. Unfortunately due to the pandemic we are facing, the dealership unexpectedly closed and the process was interrupted.

Cheryl is a professional.Knows her job.Efficient and pleasant.Met all my criteria and wants in a very timely way.Enjoyed the whole buying experience.

Very happy with your body shop and all the work they performed on our vehicle. Bryan was very professional and kept us informed how are vehicle was coming. Thank you for the great experience!

Friendly and helpful staff, clean facility, vehicles that I looked at were very clean! And they had great pricing. At this time I didn’t find what I was looking for, but I will go back to check their inventory again.

Great experience and great service. They were very helpful and knowledgeable. They really helped guide us through all avenues. We love the car and couldn’t be happier with the service.

Very Nice, Clean and Friendly environment in a dealership. Moreover, I am glad that I got a chance to do a deal with Paul Coolman. Such a great person and his friendly nature has boosted me to not think much and get a straight forward decision to make a deal immediately. The way of explanation and putting enough efforts to go over all the Features and options of a car was a commendable. I would suggest to my friends and family for sure to this dealership and ask sales person to get help from Paul if they get a chance. Great guy and great talent. Thanks Anthony!!! Appreciate your all efforts.

Dealership was very nice and clean. Everyone was very helpful and friendly. I enjoyed buying my first car from Suburban Ford of Sterling Heights. Would definitely recommend to friends and family.