Suburban Ford of Sterling Heights

I walked in ready to buy a brand new car and Joe approached to help. Once I had found the car I wanted, he asked me to wait in his office. I waited there for over an hour while he helped other potential buyers before someone else FINALLY came up to help (I don't remember the name of that salesman). Due to this, I was unable to actually purchase the car that day because it had gotten so late so they requested I come back the next day (which I begrudgingly ended up doing only because the car I was looking for was difficult to find). They offered 5 free oil changes to compensate but it was very unprofessional. Would go somewhere else if you're looking to spend a decent amount of money on a new car.

The new car sales floor are all great, they make you feel welcomed and have good hospitality. Thank you Dave Curtiss, for working extra hard for me, " you da man".

Nicole was awesome, made getting a new truck simple and easy! Going to highly recommend her to all friends and family. Purchase and pickup were only hours apart and was a seamless transaction. Thanks Nicole & team!

New car shopping this week we began our search working with Mandy, and she was very helpful, professional and quick. Lisa came by to see how things were with us, in general, and sat down for at least five minutes sharing about our love of pets and life in general. She, and Mandy were both 100% sincere and went above the call of duty here.

In searching for a car for my sister who is recently divorced, I met Nathan Reese. Throughout the process Nathan was courteous, gentlemanly, sensitive and very helpful. My sister was able to purchase the perfect car for her needs. We were both impressed and grateful.

Ashley was very helpful and instrumental in making things happen. When I arrived for my pick up date I was on the road within an hour with my newer car. I love my car, great deal and very affordable! Thank you Ashley!

I came to the dealership with a pretty good idea of what I wanted and how much I wanted to pay. Mike greeted me before I could even walk in the door and made me a complete priority throughout the entire process. He was able to find me just what I was looking for with a great price. Heavily recommend this dealership to anyone looking for a great car with good service.

James D was AWESOME from the first phone call. He listened to what we wanted and when we couldn't get it James did NOT give up!!! He went the extra mile and found us a vehicle that we love and could finance. He went above and beyond our expectations. THANK YOU JAMES! Kaleb was also awesome when it came to the paper work. Very easy to understand the papers and contract!!! Made us feel at home. Also the other employees were awesome and friendly every time we were there. THANK YOU ALL for making our experience a great one!!

Mike LaRose went above and beyond to help me find the perfect vehicle. He was professional, friendly and efficient. The whole process took less than 24 hours and he was more than accommodating to my busy schedule. I couldn’t be happier!

Outstanding experience with the lease of my 2019 Ford Edge. Rich Kramer went over and above to make sure my experience was first class. Thanks Rich!!!