Suburban Ford of Sterling Heights

I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.

Joe and Mazin did an amazing job in finding me my first car. Joe was able to get me the exact car I wanted within my budget quickly and without any issue. They were able to make things very easy for me and helped answer any questions I had. Great service, great guy, great dealership. Couldn't be happier!!

Craig, Todd, and Don B did an awesome job on my car. A tree branch fell on it so a lot of parts had to be replaced. Now my car looks like nothing ever happened to it! My car was returned on time and clean inside and out, and Craig was available to answer any questions I had. I couldn’t have asked for better service. Thank you!

Everything was great, but 2.5 hrs to wait for an oil change at a quick lane is probably not going to keep me coming there on any day I need it faster.

I had taken my vehicle to another dealership prior to this one. They kept the vehicle for nearly a week and said that couldn't do anything for me. I couldn't have received better service from Suburban Chrysler Jeep. They identified the issue and resolved it completely to my satisfaction. They went the extra mile and checked anything else which could have become an issue. I wish all of my dealings with dealerships were as positive as this one. I will take all of my business to them from this point forward. Cudos.

Quick, efficient and friendly service. I was kept informed of the progress of the repair and notified promptly upon completion.

Very nice, professional, courteous and knowledgeable about their vehicles.

This is the second car I buy from them for my boys, excellent service and very friendly ! the sales team is wonderful , Ashley and Brian are awesome!!

Hillary Adam is wonderful! She was really passionate about making us happy. Love my new Ford Escape!

Recently in an accident that totalled the vehicle, and was on the market quickly. Had positive interactions and quick answers from the team to get a deal done before the end of the day.