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Suburban Toyota of Troy

(1,471 reviews)
Visit Suburban Toyota of Troy
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00pm–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 10:00am–4:00pm
Sunday Closed Closed
2021 consumer dealer award
View 2 awards
2021 consumer dealer award 2020 consumer dealer award

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New (844) 338-9645 (844) 338-9645
Used (844) 338-9733 (844) 338-9733
Service (844) 339-0023 (844) 339-0023

Inventory

See all 133 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.

Service center

Phone number (844) 339-0023

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
10:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(1,471 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Toyota of Troy from DealerRater.

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A great experience and the staff is very helpful.

A great experience and the staff is very helpful. Would definitely recommend this service department

A great experience and the staff is very helpful.

A great experience and the staff is very helpful. Would definitely recommend this service department

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Troy.

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I’d highly recommend working with Brandon Hill!

I’d highly recommend working with Brandon Hill! Great personality and honesty is great to see in this line of work. He did a fantastic job executing the sale for my first every purchase and I’m satisfied.

I’d highly recommend working with Brandon Hill!

I’d highly recommend working with Brandon Hill! Great personality and honesty is great to see in this line of work. He did a fantastic job executing the sale for my first every purchase and I’m satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Shawnshina, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Troy.

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This dealership is absolutely amazing.

This dealership is absolutely amazing. They worked a miracle for me and both Alexis and Pete were the superstars. After getting the runaround from multiple dealerships in that area, Alexis scheduled me a time to meet with her the next day and even with bad credit they were able to get me into a vehicle that same day. If you need someone who is going to make buying a car an easy and stress-free experience, I highly recommend Alexis.

This dealership is absolutely amazing.

This dealership is absolutely amazing. They worked a miracle for me and both Alexis and Pete were the superstars. After getting the runaround from multiple dealerships in that area, Alexis scheduled me a time to meet with her the next day and even with bad credit they were able to get me into a vehicle that same day. If you need someone who is going to make buying a car an easy and stress-free experience, I highly recommend Alexis.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're so glad Alexis and Pete could assist you smoothly and effectively. We appreciate your support and we hope to see you again at Suburban Toyota of Troy! Safe travels!

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In general I found the experience very professional &

In general I found the experience very professional & great sales people. Tylor made the experience very enjoyable and trusting

In general I found the experience very professional &

In general I found the experience very professional & great sales people. Tylor made the experience very enjoyable and trusting

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Suburban Toyota of Troy.

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Good people all over.

Good people all over. Every contact made from the service area to the showroom, good, knowledgeable, genuinely service oriented staff.

Good people all over.

Good people all over. Every contact made from the service area to the showroom, good, knowledgeable, genuinely service oriented staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ken, we are thrilled to hear our team was helpful from service to showroom here at Suburban Toyota of Troy. We wish you safe travels ahead!

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Top notch dealership!

Top notch dealership! Garrett the sales person was excellent and professional. It was a car purchase experience.

Top notch dealership!

Top notch dealership! Garrett the sales person was excellent and professional. It was a car purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lreid, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Toyota of Troy.

Consumer response

Thank you Suburban for a great car purchase experience!

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I have complete confidence in their honesty and

I have complete confidence in their honesty and integrity. Andreas was simply amazing!! Pete, the fella that actually crossed the t's and dotted the i's was also great. It was an amazing price on an exceptional car!

I have complete confidence in their honesty and

I have complete confidence in their honesty and integrity. Andreas was simply amazing!! Pete, the fella that actually crossed the t's and dotted the i's was also great. It was an amazing price on an exceptional car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chad, thank you for your kind review of Andreas and Pete! We are proud of them for going the extra mile to ensure you got to take home the right vehicle at the right price. - Suburban Toyota of Troy

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Great company!

Great company!!! I am being treated with excellent service... very satisfied... eveybody treated you right... i will rexommend this company..

Great company!

Great company!!! I am being treated with excellent service... very satisfied... eveybody treated you right... i will rexommend this company..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Jilian, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Toyota of Troy.

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Excellent dealer experience to buy a new car - no

Excellent dealer experience to buy a new car - no pressure; fair price; efficient purchase process. Highly recommended for a new car purchase. The salesman was one of the best!

Excellent dealer experience to buy a new car - no

Excellent dealer experience to buy a new car - no pressure; fair price; efficient purchase process. Highly recommended for a new car purchase. The salesman was one of the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Toyota of Troy.

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I have been coming to Suburban of Troy for over 20 yrs.

I have been coming to Suburban of Troy for over 20 yrs. Never had problems with buying a new car or with their service.

I have been coming to Suburban of Troy for over 20 yrs.

I have been coming to Suburban of Troy for over 20 yrs. Never had problems with buying a new car or with their service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued business and support over the years! We truly appreciate your loyalty and look forward to serving you again in the future. Safe travels from all of us at Suburban Toyota of Troy!

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