Suburban Honda

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4.7
(925 reviews)

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About our dealership

This seller has been on Cars.com since April 2021.

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Reviews

4.7
(925 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Suburban Honda from DealerRater.

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4.0

Worked with Joey Demilio, test drove car and next day

Worked with Joey Demilio, test drove car and next day took it home. Fast service.

Dealer response

We hope to be of service to you again in the future. Best wishes, Suburban Honda

5.0

The team at Suburban Honda took such good care of me!

The team at Suburban Honda took such good care of me! I worked with Joey Demilio and Alex Salata who made buying my new car such a pleasant and fast experience. I was very impressed. HIGHLY RECOMMEND!

Dealer response

Thank you so much again for your feedback! We hope you have a great day!

5.0

That was the most painless, fast sale I've ever been

That was the most painless, fast sale I've ever been through; excellent salesman (John Butler), excellent finance (Alex Salata)

Dealer response

Hi Scott, thank you so much for your positive comments about Suburban Honda!

5.0

Suburban Honda came through for my family in a huge way,

Suburban Honda came through for my family in a huge way, especially Joey Demilio! He responded to just one email I sent asking for any kind of help because it's absolutely impossible to get a vehicle nowadays and he came through HUGE! He treated us like we've been buying from him for years and we'd never even met. I will recommend Joey to anyone needing a vehicle.

Dealer response

We appreciate your positive review about your recent experience with us!

5.0

Great service from everyone.

Great service from everyone. They were very informative, knowledgeable, and friendly. I would recommend them to anyone.

Dealer response

Meadfan, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda! Thank you so much again for your feedback! We hope you have a great day!

4.0

Worked with John Butler on a Lease Buyout .

Worked with John Butler on a Lease Buyout . Had a fantastic experience . John is the kind of sales person I enjoy doing business with : he knows what needs to be done, and is respectful every step of the way. I would recommend John if you want a positive experience . Besides , he has my favorite quote by Abraham Lincoln above his desk - go check it out !

Dealer response

Hi! We're so happy we were able to help you out!

4.0

Worked with Alex recently regarding refinancing a portion

Worked with Alex recently regarding refinancing a portion of my lease buy out. He worked to get me the lowest possible rate. He is very approachable.; the entire process went fairly quickly and could not have been more pleasant . He is the Finance Manager, but I called him the Finance Director by mistake; he said I just promoted him.

Dealer response

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

4.0

Have had positive experiences at Suburban- service ,

Have had positive experiences at Suburban- service , sales and finance . Everyone I have encountered at this dealership is professional and knowledgeable.

Dealer response

thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Honda!

4.0

Was contacted promptly and politely by Dan operations

Was contacted promptly and politely by Dan operations director to address my problem .. Appreciated the call will take my car back on Wednesday to correct problem and do follow up review at that time.

Dealer response

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

3.0

Why after taking my car to be serviced here for 6 years

Why after taking my car to be serviced here for 6 years they finally tell me my brake fluid should be changed ever 3 years and after issues with rodents eating my wires there is such a thing as rodent wrap for protecting your wires..Had my washer fluid wires replaced again now need to return because my washer fluid isn’t working properly on driver side..didn’t anyone check to see if repaired!

Dealer response

Carolynhet, it's upsetting to hear that you did not receive the top-notch service we strive to provide. The Manager will be reaching out to you.

Consumer response

Sure why not might have another issue to talk about ..

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