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Suburban Honda

(1,247 reviews)
Visit Suburban Honda
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 10:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2013 state dealer award
View 4 awards
2013 state dealer award
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (844) 327-7450 (844) 327-7450
Used (844) 327-7518 (844) 327-7518
Service (844) 327-7520 (844) 327-7520

Reviews

(1,247 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Honda from DealerRater.

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Lease of 2015 Honda CRV

Our salesperson Joey was kind and informational. Joey is a good person to deal with. Gives payment options and does not pressure anyone into any kind of deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience

My experience at Suburban Honda has always been outstanding. I would highly recommend my salesperson, Marvin Wilson, who is professional, knowledgeable, and extremely courteous. I am a returning buyer, and I have never seen a dealership so focused on the customer. All of my questions were answered, and when it came time to close the deal, the efficient finance staff (especially Connie Evans) thoroughly explained the content of the documents to be signed. I am happy to be able to share my experience in this review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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pre-owned Honda

I came to Suburban Honda because of a call from Steve.He helped me find a pre-owned 2013 Honda Accord which I am very happy with. Thanks Steve you did a good job helping me with a few minor details,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Experience

My experience at Suburban Honda has always been outstanding. I would highly recommend my salesperson, Marvin Wilson, who is professional, knowledgeable, and extremely courteous. I am a returning buyer, and I have never seen a dealership so focused on the customer. All of my questions were answered, and when it came time to close the deal, the efficient finance staff (especially Connie Evans) thoroughly explained the content of the documents to be signed. I am happy to be able to share my experience in this review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Awesome purchase experience !

Folks here @ Subarban honda are really awesome. They have really awesome price offers and deals. I was working with Jeremiah and he really helped me well with my purchase. He is a really nice and helpful guy. He even helped me re-matching my purchase price to the internet offer which I had seen on subarban honda website (even though that internet price was marked by mistake).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellant customer service

I have been to a few Honda service dealerships and I always keep Surburban as my home shop. From the minute I walk in, I am greeted, either for immediate support or a smile and "I'll be right with you". I always am acknowledged. I like how the complete history of my vehicles is just a click away. From my current Accord to my 11 year old Civic (yes, I still have it as a second GREAT car). Everything is explained, options are offered to either have the service done this time or next if it is not immediately necessary. And I really like the 21 point FREE inspection on every visit. The service people are great and very gracious. Never a bad experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Love Suburban Honda

I take my pilot to Suburban Honda for all service needs because they're friendly, trustworthy, and forthright. I've never had unnecessary service pushed on me and trust them completely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good experience at Suburban Honda FarmingtonHills, MI

After couple of weeks of internet search, I found a Certified Honda Accord at Suburban Honda at an appropriate / good price for a month end deal. Though I could not make my purchase by monthend due to Insurance and other stuff, the dealership did a good job by offering me the Car at the same price and customer service after the month end.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good experience with buying my first Honda vehicle.

I purchased a 2012 Honda Accord a little over a week ago. I thought it was a fair price a certified vehicle. This is the first Honda I every bought although I know people who have them and love them. So far I am very happy with it.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

My recent purchase at Suburban Honda

I recently purchased a 2015 Accord. from Suburban Honda at a decent price and with minimal interaction regarding price. Doreen helped me with pricing and contact details over emai itself. All I did was walk into the delaership, meet the friendly people - Doreen and Andrew - at Suburban Honda, fill in some quick paper work with Karl and walk out with my car. Overall it a smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.