Skip to main content

Suburban Ford of Ferndale

(825 reviews)
Visit Suburban Ford of Ferndale
Sales hours: 9:00am to 2:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–2:00pm 8:00am–2:00pm
Sunday Closed Closed
New (855) 280-5094 (855) 280-5094
Used (888) 359-9923 (888) 359-9923
Service (855) 688-2323 (855) 688-2323

Inventory

See all 255 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since July 2025.
At Suburban Ford of Ferndale, we're dedicated to earning your business again and again. The first time you walk through our doors could be to browse our selection of used cars. Or, perhaps you'll stop by to trade an older model for a brand new Ford vehicle. Our sales staff and our auto financing team have the bar set at the top rung every time, so you can count on finding a loan or lease option that puts the Fusion, Focus, Explorer, Escape or Edge of your dreams in your driveway, on your terms.
Welcome to Suburban Ford of Ferndale!

Service center

Phone number (855) 688-2323

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Reviews

(825 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Suburban Ford of Ferndale from DealerRater.

Want to share your experience with this dealership?

Write a review

Everything went great with the purchase of my truck.

Everything went great with the purchase of my truck. I appreciate the service. I wouldn’t go anywhere else.

Everything went great with the purchase of my truck.

Everything went great with the purchase of my truck. I appreciate the service. I wouldn’t go anywhere else.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Joe, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Carrie was great!

Carrie was great! Made the car buying process super easy. Explained everything and was very transparent throughout the process.

Carrie was great!

Carrie was great! Made the car buying process super easy. Explained everything and was very transparent throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Trent, Thank you for the review. We are glad your time with us was an easy experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

I had an amazing experience at this dealership thanks to

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

I had an amazing experience at this dealership thanks to

I had an amazing experience at this dealership thanks to three outstanding team members. Michael Halloran went above and beyond to help me find the exact car I wanted at a price I was comfortable with. He was extremely responsive and made the whole process smooth from start to finish. Despise him being extremely busy, he made sure to give me his full attention when working with me through this process. Josh A was also fantastic. He took the time to answer every single one of my questions and made sure I felt confident in my decision. Malachi Link was incredibly helpful as well. He explained everything I needed to know about charging my new vehicle and never hesitated to answer my questions, no matter the day or time. Together, they made my leading experience stress free and enjoyable. Highly recommend working with this team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Hailey, Thank you for the review. We are glad your time with us was an outstanding experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Thanks again and shout out to the service department for

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

Thanks again and shout out to the service department for

Thanks again and shout out to the service department for always going a love nd beyond!! Thank you Christina!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Carrie, Thank you for the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Josh and Carrie were awesome!

Josh and Carrie were awesome! Appreciated the attention to detail and great customer service... Thanks!

Josh and Carrie were awesome!

Josh and Carrie were awesome! Appreciated the attention to detail and great customer service... Thanks!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Excellent customer service.

Excellent customer service. Good selection of cars. Relaxed environment to discuss purchase. Not rushed into a decision.

Excellent customer service.

Excellent customer service. Good selection of cars. Relaxed environment to discuss purchase. Not rushed into a decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Gerald, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Josh was so helpful!

Josh was so helpful! I felt comfortable the entire time I was searching for a vehicle.

Josh was so helpful!

Josh was so helpful! I felt comfortable the entire time I was searching for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was a helpful experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Salesperson and management provided excellent service and

Salesperson and management provided excellent service and experience during the sales and delivery process. After sales issues were solved with no problem.

Salesperson and management provided excellent service and

Salesperson and management provided excellent service and experience during the sales and delivery process. After sales issues were solved with no problem.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, Thank you for the review. We are glad your time with us was an excellent experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review

Great service.

Great service. Enjoyable experience. Top notch salesman and manager. Willing to work with you on the vehicle you are interested in.

Great service.

Great service. Enjoyable experience. Top notch salesman and manager. Willing to work with you on the vehicle you are interested in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dan, thank you for choosing Suburban Ford of Ferndale and for sharing your experience with our sales and management teams. We appreciate your business, and we hope to see you again down the road!

Show full review

Everyone here is very welcoming.

Everyone here is very welcoming. I felt instantly at home. I even brought my mom back to get her own car here. 10/10 would recommend Josh Anderson!

Everyone here is very welcoming.

Everyone here is very welcoming. I felt instantly at home. I even brought my mom back to get her own car here. 10/10 would recommend Josh Anderson!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Chloe, We appreciate the review. We are glad your time with us was a great experience. We hope to see you again here at Suburban Ford of Ferndale.

Show full review
See all 825 reviews