Reviews
Everyone was so very nice.
Everyone was so very nice. Josh was excellent! He helped me find the vehicle I wanted in a price range I can afford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Josh and the team at Suburban Ford of Ferndale provided you with excellent service. Enjoy your new vehicle, and thank you for choosing us!
Very knowledgeable and friendly staff.
Very knowledgeable and friendly staff. Ed Osbourne was the best salesman! Never pushed me but instead guided me to the car I love! Lamont was the best finance person too. Worked with me to get the best warranty for my budget.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Laura, it's fantastic to hear that Ed and Lamont provided such a supportive experience at Suburban Ford of Ferndale! We're glad you found the perfect car with their help. Enjoy your new ride!
A great little boutique dealership with excellent and
A great little boutique dealership with excellent and helpful staff, especially Josh Arcos, Sales Representative. Very good service. I would recommend them to anyone interested in a Ford.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Scott, thank you for recommending Suburban Ford of Ferndale! We're delighted to hear that Josh and the team provided excellent service. We appreciate your support!
Really did a great job, felt like they listened and were
Really did a great job, felt like they listened and were able to make a great deal happen.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Becca, we're glad our team was able to work out a good deal for you! Thank you for trusting us and we look forward to having you back at Suburban Ford of Ferndale.
Darren was great at helping me find a truck to price for
Darren was great at helping me find a truck to price for both lease and financing. We ended up getting a good deal on a nice f150 that I couldn’t be happier with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Kyle, we're delighted to hear that Darren helped you find the perfect Ford F-150 at Suburban Ford of Ferndale! Enjoy your new truck and thanks for choosing us!
Carrie is awesome!
Carrie is awesome! She is really attentive to what the customer needs and is always willing to make them feel welcome and happy!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, we're delighted to hear that Carrie made your experience at Suburban Ford of Ferndale a positive one! Thanks for the shoutout and for choosing us.
Environment is friendly and area is kept nice and clean.
Environment is friendly and area is kept nice and clean. Services were prompt and each transaction was thoroughly explained.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback! We're glad to hear that our team at Suburban Ford of Ferndale provided a friendly and efficient experience. We appreciate your support!
Pleasurable experience.
Pleasurable experience. Salesman was professional and did a great job fulfilling our needs. I have already passed along our experience to others
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Steve, we're delighted to hear that you had a pleasurable experience with our team at Suburban Ford of Ferndale. Thank you for sharing your positive feedback and recommending us to others!
Joshua was very nice and helpful.
Joshua was very nice and helpful...I was there most of the day. But he was very nice
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It makes us happy to hear you had a great experience with Joshua! Thank you for your kind words. We look forward to seeing you again soon!
I am happy with the purchase of a two year lease of a new
I am happy with the purchase of a two year lease of a new F-150.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Matt, thank you for the 5-star review and congratulations on your new F-150! Enjoy every mile and please reach out if there's anything you need in the future.