Suburban Ford of Ferndale

Hi William, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Suburban Ford of Ferndale. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (877) 820-6423 and we will do our best to make this better. We hope to hear from you soon.

What is Melvin last name I am doing a blog about the service not being done on my car and I wanted to use his last name

I, just spoke with the manager I, told him that the wheels wasn’t rotated but he had to watch the video for his self. He offered me a few Oil changes but I told him I don’t wanna go back there the next time I need one because I just don’t feel comfortable going there right now 😔😔 hopefully he give me some kind of gift card that I can use at a different dealership. As of right now in the process of filing a complaint with the Michigan Secretary of State motor vehicles Department. I keep Y’all posted as of what’s going on… Will

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

Hi, thank you so much for your positive comments about Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

Hi David, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale! If you have any further questions, please give us a call. We're always happy to help!

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Ford of Ferndale. Feel free to reach out to us if you need anything. Have a wonderful day.

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Hi, thank you for leaving such a great review and high star rating. If there is anything else we can do to assist you, please let us know! Take care!

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!

Hi Justin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!