Reviews
Thank You, Darrin Fogle And Moe Doueik For Our New Car.
Thank You, Darrin Fogle And Moe Doueik For Our New Car. We Appreciate All Of What Y'all Have Done Us. We Love Our 2023 Expoler
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!
Suburban Ferndale Ford has always taken very good care of
Suburban Ferndale Ford has always taken very good care of both my F150 and my wife's escape.Which we have serviced there.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy we could make your experience a positive one! At Suburban Ford of Ferndale, we value our customers and we look forward to seeing you on your next visit. Take care!
I had planned to use my car sheild account however still
I had planned to use my car sheild account however still wanted Suburban Ford of Ferndale to work on it even though I might have to pay more. Could not have made a better choice since I not only did not pay more but did not have to pay anything. They had Ford Motor cover since there were not a lot of miles on car for this type of work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.
Wonderful experiences every time I go there, in service,
Wonderful experiences every time I go there, in service, they’re very honest, so nice, and will get the job done for whatever service your car needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!
Mark helped us find a car in under a day and within our
Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Mark helped us find a car in under a day and within our
Mark helped us find a car in under a day and within our budget. He was receptive to our needs and made everything seamless and quick. Derek in finance was also really helpful and was easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ilynn, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
I took my EcoSport in for a repair of the exhaust system.
I took my EcoSport in for a repair of the exhaust system. The work was completed quickly and accurately. Communication from the service advisor was prompt and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!
Great and excellent service!
Great and excellent service! Courtesy greeting and check out. Wonderful car wash. thanks for everything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Terrible Service,the worst customer service I ever dealt
Terrible Service,the worst customer service I ever dealt with such poor communication, over charge you and be mad when you call them out on it
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (877) 820-6423 and we will do our best to make this better. We hope to hear from you soon.
Services, professional, and a very comfortable
Services, professional, and a very comfortable environment. Everyone is eager to help and I’m always comfortable whenever I purchase or lease cars from this dealership. They go out the way to make sure that you’re satisfied doing your visit and my sales person knows the style of vehicles that I like.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Job Guys🥰