Reviews
New (used) car
Very easy car buying experience! I was able to come in, test drive and buy the car in a couple hours. The car is in pretty good shape and I got a fantastic deal!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sampson, we are so happy to read such a great review about Suburban Ford of Ferndale!
Great Experience
I thoroughly appreciate my experience with Alan Brown. He was very patient and thorough. He shared his insight on the options that I was exploring. Ultimately I was able to make the perfect choice for me. You won’t be disappointed
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Donnie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Ferndale.
Excellent Service, works for the customer.
From the moment we walked in Mr. Kamin Davis was able to take care of us quickly and efficiently. This was my first dealership purchase. I was approved for financing same day and I have been able to approach Mr. Davis with relative ease for any concerns I have had after the purchase. Whether it be for repairs or contract information. The other staff was equally efficient and was very thorough explaining things to me for ease of mind. I reccomend this dealership to anyone looking for excellent customer service as well as relaxed, friendly and professional experience.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Chris! We're so happy we were able to help you out!
Great service
I have nothing but glowing accolades for the expertise and manner in which Mr. Tye Gibson helped me with the selection and purchase of my automobile. He instilled trust and insured that I had all the needed information to make an intelligent car selection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you so much for your positive comments about Suburban Ford of Ferndale!
5 star sales person AB
If you are in need of a car, please come see Alan Brown. You can't go wrong. From the time, we step onto the property Alan took great care of us. Not only does he know all about cars. He listened to our needs, budget and took the time to make sure we were happy with our decision. Go see Alan today!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Trish B, we are very happy to have provided you with such a positive experience!
Friendly and forthcoming
Friendly and forthcoming...everyone was extremely helpful and a xxxx delight to work with and I would recommend them to all my amigos without hesitation
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Drumdude, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Ford of Ferndale!
Great Experience!
This is our first time buying a vehicle from Suburban Ford- Ferndale and won’t be our last! and it’s all because of how we were treated and taken care of by Tye Gibson our Salesman. Tye made us feel comfortable and answered our questions regarding the vehicle we came in to test drive and ended up purchasing!....Thank you Tye!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Lori, we are very happy to have provided you with such a positive experience!
efficient and friendly
John Tocco, was great to work with. He knew his business and was very professional. Kevin Maples closed out the paperwork side of the transaction quickly and got me on my way.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us!
Stress free
Everyone i had contact with during my car buying experience was very friendly, hospitable, honest and easy to deal with. They had the car i wanted and helped make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Buying a used car
Great salesmen, no pressure tactics.Good personality and easy to talk to! I felt very comfortable and Tye explained everything very clear! Made sure to answer all my questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi! We're so happy we were able to help you out!
