Reviews
Working with Mark was a great experience.
Working with Mark was a great experience. He got me to the price I wanted to be and went above and beyond. He was very easy to work with and will highly recommend him to others.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear that Mark provided you with such a positive experience at Suburban Ford of Ferndale. Thank you for recommending him and sharing your feedback!
My experience at this dealership was phenomenal, the
My experience at this dealership was phenomenal, the staff was kind, efficient and we were in and out in no time with our new truck!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Jess, we're delighted to hear about your fantastic experience at Suburban Ford of Ferndale! Enjoy the new truck and thank you for choosing us!
We had an EXCELLENT experience all around.
We had an EXCELLENT experience all around. Carrie was an amazing salesperson and great to deal with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Rob, we're glad Carrie was able to provide you with an excellent experience at Suburban Ford of Ferndale.
Great fast , friendly service .
Great fast , friendly service . Josh was great and honest highly recommend and the staff also
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Michael, thank you for the 5-star review! We look forward to having you back at Suburban Ford of Ferndale in the future.
I had a wonderful experience with the dealership.
I had a wonderful experience with the dealership. Fast and friendly services and in and out what a delightful experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi Adam, we're delighted to hear you had such a positive experience with us at Suburban Ford of Ferndale! Thanks for the kind words and we hope to see you again soon.
Josh was easy to work with.
Josh was easy to work with. He reached out to me after an online inquiry about a vehicle. The overall experience was nice except when I left with the vehicle it was on empty, literally. I had to stop and get gas two blocks from the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience with us at Suburban Ford of Ferndale. We're glad to hear that Josh was helpful, but we apologize for the inconvenience regarding the fuel level. We'll address this issue to ensure a better experience next time!
Awesome lease experience!
Awesome lease experience! Karlyon is a great salesperson and made it so easy especially our 1st time lease experience. He also helped us with our trading experience for our old Ford Escape.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear that Karlyon made your first leasing experience a breeze at Suburban Ford of Ferndale! Thanks for choosing us and enjoy the new ride!
Great service, great sales.
Great service, great sales. Will find exactly what vehicle you're looking for. Easy doing business with them !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're delighted to hear you had a great experience with our team at Suburban Ford of Ferndale! Thank you for choosing us, and we hope you're enjoying your new vehicle.
Super service, and friendly caring helpful staff.
Super service, and friendly caring helpful staff. I would not go anywhere else for service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Suburban Ford of Ferndale for your automotive needs! We're glad to have earned your trust and we look forward to seeing you next time.
Josh was my salesman and he was great to work with.
Josh was my salesman and he was great to work with. Easy and quick to get into my new car..he found me a great car. Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Sharon, we're delighted to hear that Josh made your car-buying experience smooth and enjoyable at Suburban Ford of Ferndale. Enjoy your new ride!