Reviews
Great customer service.
Great customer service. Everything was done in a timely manner and Allen was an excellent advisor.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently bought a new 2025 RAV4 from West Herr Toyota
I recently bought a new 2025 RAV4 from West Herr Toyota of Rochester and was very pleased with this experience. Thomas our salesman, found a car with the options we were looking for within a few days. I had worked with Thomas previously when I purchased a used car and that experience was also positive.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A dealer took me in right as scheduled.
A dealer took me in right as scheduled.Completed the inspection in a prompt manner and sent me on my way
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Kyla is kind and helpful!
Kyla is kind and helpful! There’s no other service department that we love and trust!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The easiest and pain free experience buying a car I have
The easiest and pain free experience buying a car I have had. Shane was great to work with.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service my car required was completed to my
The service my car required was completed to my satisfaction and completed sooner than promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service writer did a great job of explaining the work to
Service writer did a great job of explaining the work to be down. Work was completed in a reasonable time as I waited at the dealership. Cost was reasonable and service writer did a great job of providing with all the information during my visit. Waiting area is clean and welcoming. Great experience!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service, good price, and will continue to return
Great service, good price, and will continue to return for service of my 2019 Toyota Corrola.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The service was great and Derick was very easy to work
The service was great and Derick was very easy to work with. I have always had very good service and the people are very knowledgeable and friendly. Thank You.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service, and knowledgeable friendly people.
Great service, and knowledgeable friendly people. Ryan was great to work with, and he got my out quickly.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
