At Compass in Middletown, NY, we offer a great selection of New and Pre-Owned vehicle models - as well as a diverse inventory of other pre-owned brands at very competitive prices.
Our sales staff makes the car-buying process a positive and hassle-free experience. Our service staff aims to get you in and out of any service appointment as quickly and efficiently as possible without compromising quality.
We look forward to working with you on your automotive needs and thank you for your business.
"Compass Motors works with you to suit your needs...and your wallet."
$19.95 and up*
Check Engine Light Diagnosis
Air Filter Replacement
$50 and up*
Sold me a used car that needed $3500 in repairs in 4 months. Denied me any and all financial relief for said repairs. RIPPED ME OFF. Stay away to save... yourself hassle and grief!!!
Great quick service, nice waiting area and staff, prices are competitive and overall quick and painless place to have routine maintenance and service on... my car that I didn’t even buy here
Between my wife and myself we just bought our 4th car from Compass. We come back to that dealership because of their outstanding service and professional... advice
Do not buy from this dealer. Customer service stinks. They make a deal then try to give another car with less options. Stay away from Steve
I bought 3 vehichles from this dealership and every experience was pleasant, professional, and courteous¿¿¿
Bought R 32 and Taureg from Compass for girlfriends over the years with cash. Looking for deal on Golf R but no concession. Therefore no loyalty to that... dealer. Repair of rattle on Taureg took two tries but fixed. Selection usually not as good as a larger VW dealer. Years ago, could not test drive an R 32 before signing for it. More a VW stupidity than a dealer issue. But manager was not polite about it. Went out and bought a Mitsu Evo instead and never looked back. They lost a sale because I could not test drive car before signing that i would purchase it. Something about no miles on R 32 demo. VW has some bizarre policies not to mention the diesel fraud. Think that was under old ownership.
Was in a bind. Mr Traverso went above call of duty to assist. Needed a key to unlock wheel to change flat tire for my nephew. Couldn't find one anywhere... except to order online. I stopped in the VW dealer in Middletown NY, spoke with Mr Traverso who was kind enough to trust me and let me borrow the key I needed. I offered to rent it or buy it and he declined stating he just needed it back. Thank you for your excellent customer service. Much appreciated.
We bought over the years 3 cars from Compass. Their service is outstanding. Even though we live in Baltimore we go back to Compass. Last service visit... was on 5/31/16. We got an appointment on 24 hour notice. In Baltimore we called a dealer 3 times left word but no one called back. Finally we were able to get a live person who told us the earliest available date was in 3 weeks. Compass sent a confirming message and even followed up with a telephone call. The service adviser thoroughly explained the service work and suggested when to do future work. The car went in with one of the tire valve cover missing. When I got it back a new one had been put on. I never expected such attention to detail. They performed all work perfectly. Dieter Langendorf
I shopped for 4 different makes/models of small SUVs, both by lots of reading and by test driving all of them. I really liked the Mazda CX-5 that I ended... up buying. Undoubtedly, my reaction to the car was reinforced by the fact that I also liked the salesperson, Justin, and the finance person, Richard. Both of them made me feel comfortable, answered my many questions, and gave me tons of information without making me feel pressured. All in all, a very positive experience.
Compass Motors is absolutely the best car dealership that I have ever worked with. From Sales to Service, Compass Motors personnel are knowledgeable, efficient,... courteous and provide the best customer service that i have witnesses. It is well worth the time and distance that I have to travel to get my service work (and new car purchases periodically) done at Compass Motors. Simply put, they are the best.