Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 6:00 AM - 6:00 PM

Compass Motors Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

6:00 AM - 6:00 PM

Tuesday

6:00 AM - 6:00 PM

Wednesday

6:00 AM - 6:00 PM

Thursday

6:00 AM - 6:00 PM

Friday

6:00 AM - 6:00 PM

Saturday

6:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2008

At Compass Motors in Middletown, NY, we offer a great selection of New and Pre-Owned Mazda and Volkswagen models - as well as a diverse inventory of other pre-owned brands at very competitive prices.

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Our sales staff makes the car-buying process a positive and hassle-free experience. Our service staff aims to get you in and out of any service appointment as quickly and efficiently as possible without compromising quality.

We look forward to working with you on your automotive needs and thank you for your business.

"Compass Motors works with you to suit your needs...and your wallet."

Service

Tire Rotation

$19.95 and up*

Brake Diagnosis

Complimentary

Check Engine Light Diagnosis

Complimentary

Air Filter Replacement

$50 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
82 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 31, 2017

    I bought 3 vehichles from this dealership and every experience was pleasant, professional, and courteous¿¿¿

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    January 9, 2017

    Bought R 32 and Taureg from Compass for girlfriends over the years with cash. Looking for deal on Golf R but no concession. Therefore no loyalty to that... dealer. Repair of rattle on Taureg took two tries but fixed. Selection usually not as good as a larger VW dealer. Years ago, could not test drive an R 32 before signing for it. More a VW stupidity than a dealer issue. But manager was not polite about it. Went out and bought a Mitsu Evo instead and never looked back. They lost a sale because I could not test drive car before signing that i would purchase it. Something about no miles on R 32 demo. VW has some bizarre policies not to mention the diesel fraud. Think that was under old ownership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • November 11, 2016

    Between my wife and myself we just bought our 4th car from Compass. We come back to that dealership because of their outstanding service and professional... advice

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 4, 2016

    Was in a bind. Mr Traverso went above call of duty to assist. Needed a key to unlock wheel to change flat tire for my nephew. Couldn't find one anywhere... except to order online. I stopped in the VW dealer in Middletown NY, spoke with Mr Traverso who was kind enough to trust me and let me borrow the key I needed. I offered to rent it or buy it and he declined stating he just needed it back. Thank you for your excellent customer service. Much appreciated.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 5, 2016

    We bought over the years 3 cars from Compass. Their service is outstanding. Even though we live in Baltimore we go back to Compass. Last service visit... was on 5/31/16. We got an appointment on 24 hour notice. In Baltimore we called a dealer 3 times left word but no one called back. Finally we were able to get a live person who told us the earliest available date was in 3 weeks. Compass sent a confirming message and even followed up with a telephone call. The service adviser thoroughly explained the service work and suggested when to do future work. The car went in with one of the tire valve cover missing. When I got it back a new one had been put on. I never expected such attention to detail. They performed all work perfectly. Dieter Langendorf

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 5, 2016

    I shopped for 4 different makes/models of small SUVs, both by lots of reading and by test driving all of them. I really liked the Mazda CX-5 that I ended... up buying. Undoubtedly, my reaction to the car was reinforced by the fact that I also liked the salesperson, Justin, and the finance person, Richard. Both of them made me feel comfortable, answered my many questions, and gave me tons of information without making me feel pressured. All in all, a very positive experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 11, 2015

    Compass Motors is absolutely the best car dealership that I have ever worked with. From Sales to Service, Compass Motors personnel are knowledgeable, efficient,... courteous and provide the best customer service that i have witnesses. It is well worth the time and distance that I have to travel to get my service work (and new car purchases periodically) done at Compass Motors. Simply put, they are the best.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    September 30, 2015

    I had purchased a pre-owned 2011 Volkswagen Tiguan and brought it in for it's 90k scheduled maintenance. Jeff and the entire team at Compass Motors exceeded... my expectations regarding customer service. I left a happy customer, and definitely think it is worth the couple extra dollars that you pay bringing it to the dealership when service is needed. They go out of there way to do anything they can to accommodate you, and you do not get that at many generic car repair shops.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    September 9, 2015

    I purchased a 2016 Mazda CX-5. I was very happy with my salesperson Jeff. He was personable, helpful, knowledgeable about the vehicle and treated me with... respect. I made it clear what my purchase parameters were and he respected that and there was none of that "I'll have to check with my manager" back and forth nonsense that makes everyone hate car dealers!! I made it clear I had an online price from another dealer but that I would prefer to do business locally. I asked for his best price and he gave it to me and it beat the other place, hence my decision to purchase from Compass. I was also pleased with the whole financing process and the speed with which my car was made ready. As a side note, I stopped back the next day because something was not working properly (I thought!)and Jeff wasn't there but another salesman very graciously helped me figure it out and did not make me feel like a moron when he explained what the problem was!! Definitely an overall positive shopping and purchase experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    June 19, 2015

    I brought in my 2013 Mazdaspeed 3 for a new clutch install. My stock clutch was fine, but I wanted to upgrade it as I like to take a good thing and make... it better. Dan and Gordy were great through the entire process and very fair with the cost. Communication there is top notch! As mentioned in the past, there is a Mazda dealer 10 minutes from me, but I drive over an hour to this dealership for the outstanding service provided. Thanks again!

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
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Compass Motors

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