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Rockland Chrysler Dodge Jeep Ram

Rectangle 48
Sales 11:30 AM - 5:00 PM
Service Closed

Rockland Chrysler Dodge Jeep Ram Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

11:30 AM - 5:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

7:30 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2010

Rockland Chrysler Jeep Dodge provides the residents of Nanuet, NY and surrounding areas with up to date inventories of n

...

ew and pre-owned Chrysler, Dodge and Jeep vehicles. But that isn't all you'll find! Our responsive staff can help you with financial matters, service your car, order OEM auto parts and more! We have the knowledge and experience to ensure you quality service. Come visit us today at 60 Route 304 or call us at 888-775-1354

"To be an innovative leader, totally committed to customer satisfaction & employee satisfaction."

Service

Wheel Alignment (4WD)

$129.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
1152 lifetime reviews. Includes reviews of Rockland Chrysler Dodge Jeep Ram from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    February 5, 2019

    My salesman Barry was knowledgeable,professional and a pleasure to work with .The best salesman I have ever worked with ...process was quick and easy ...... Barry is very experienced at what he does including explaining the car features,, Thanks Barry at Rockland A

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share about your experience and the 5 star rating!


    Worked with:
    Mike Laporta

    Business Manager

    (4.7) 73 reviews

    Barry Rosenwasser

    Sales Professional

    (4.8) 157 reviews

  • 5.0 out of 5
    February 2, 2019

    This place was amazing! Javier was the man. Gave me a great price and great service. I would also like to say thanks to GM Chris Dooney that helped us... with the price. Great dealership!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to give us a 5 star rating and positive review!


    Worked with:
    Mike Laporta

    Business Manager

    (4.7) 73 reviews

    Fausto Javier Montano

    Sales Professional

    (5.0) 9 reviews

    Christopher Dooney

    General Sales Manager

    (4.0) 55 reviews

  • June 29, 2015

    Went to buy a car at the spur of the moment. Our salesman was Ken Campos who helped us out a lot. We traded our Camry and Sonata for the Grand Cherokee,... and we do not regret it. I spoke on the phone with Ken a few days in advance about the vehicle. He was great salesman who followed up with me the next day, and that is the kind of salesman you want to deal with. No funny games, he is there to get you the best price available.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share this review! We're thrilled that you enjoyed working with Ken. He's a wonderful asset to our team, and ...we adore working with him. Congratulations on your new vehicle, and if there's anything more that we can do for you please don't hesitate to ask. Thank you!

  • 5.0 out of 5
    February 1, 2019

    Great experience- great team! Knowledgeable staff- would recommend them! ! They worked with me on my options and trade in. Also, Grand Cherokee drives... great!

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to give us a 5 star rating and positive review! We hope you are loving your new Grand Cherokee!


    Worked with:
    Mike Laporta

    Business Manager

    (4.7) 73 reviews

    Larry Vitulli

    Sales Professional

    (4.5) 9 reviews

  • 5.0 out of 5
    January 31, 2019

    This is my second vehicle purchase from this dealer. Great experience. Great flexibility on price. Would refer any of my friends who are in the market... for a new vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We really appreciate you recommending us! Thank you for the 5 stars and great review!


    Worked with:
    Christopher Gunst

    Sales Professional

    (4.8) 102 reviews

  • 5.0 out of 5
    January 30, 2019

    Chris Gunst was my sales consultant. He was not only very professional and knowledgeable, but also polite and easy to deal with. Chris made my experience... at Rockland- Chrysler, Jeep & Dodge comfortable and stress free. He is definitely an asset to their team; and my family and I are looking forward to buying/leasing more vehicle from Rockland- Chrysler, Jeep & Dodge in the future. Thank you Chris Gunst & Chris Dooney for getting the job done! Nick Zuzulo

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We look forward to doing business with you again in the future, Nick! Thanks for sharing about your experience at our dealership and the 5 star rating....


    Worked with:
    Christopher Gunst

    Sales Professional

    (4.8) 102 reviews

    Christopher Dooney

    General Sales Manager

    (4.0) 55 reviews

  • 5.0 out of 5
    January 30, 2019

    My purchase experience was great with them and the pricing too... my salesperson ken was great and very helpful throughout the entire process...will... use them again!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to share about your experience and the 5 star rating! We look forward to doing business with you again in the future, Estel...le.


    Worked with:
    Mike Laporta

    Business Manager

    (4.7) 73 reviews

    Ken Cestero Campos

    Sales Professional

    NOT RATED

  • 1.0 out of 5
    January 29, 2019

    STAY AWAY. They talk a good game, but any and all "promises" to make things right are never followed through. When I purchased my 18 charger, I had some... issues with the dealer. First issue was, after we ran the test drive and agreed upon sale price and trade in, we agreed to a delivery date. They gave me a printout with a price on it that didn't look right. I was too tired to deal with it (late at night showroom was closing, but I had a week to get it all sorted.) The monday before I was scheduled to take Saturday delivery, I called the salesman and spoke to him about the issue with the price. I didn't hear back from him. After a few days of no response, I finally got hold of the sales manager (on the day of delivery) and finally got the price resolved. Long story short - the delivery process was slow and painful. Never got a walk-thru on the car (they sent me a sales trainee who was not familiar with the car. I was getting so p*ssed after being there several hours, I just took my car and left. (This is the abbreviated version of the problem.) A day later, I got an email asking me to fill out a survey about the dealer, etc. So I did. I was honest. The next day, the sales manager called me back and pretty much tried to make me feel bad for writing a brutal, yet honest, review. He asked me what he could do to "make it right." He asked me if I would update the survey, saying that everything was resolved. He offered some (high-end) restaurant gift certificates, etc. Instead of that, I asked for a remote key fob, and door sill protectors. He said OK - that it would take about a week or so. The car was delivered Oct. 20. After waiting patiently, I called and emailed several times to follow up. He never responded via email. Each time, was via the phone. Each time, another excuse (veteran's day sale, dealership just got new owners, etc.) Each time, I asked him for a date when it he would have the parts for me and he gave me a date. I waited a WEEK after each day and followed up with another email. Each time, I cc'd the managing partners of the dealership who are now no longer there.) 2 weeks ago, I was so pissed off, I said I now expect the sport pedals and a full warranty to go along with the key fob and the door sill protectors. He called me after that, more BSBS yadda, yadda, yadda. Again, I asked him WHEN it would be resolved. When would I get my goodie bag? He told me, Dec. 1. That date came and went. On Dec. 6, I sent him another email. Dec 8, Saturday. he responded with a voice mail. I called him back within a few hours. Didn't hear back. I left another voice mail on Monday. It's now Tuesday I still have not heard back. Dec. 18. Spoke with the Manager on the phone. We had appointment for me to get the accessories installed after the new year, on Jan 5. Jan 3rd, I emailed and asked if I could push the appointment to later in the day on Saturday. He advised it would be very busy and suggested shipping the parts. I agreed to this (since the dealer is well over an hour from my house.) I asked him to provide me with a tracking #. Silence. Jan 8. Followed up with email. No response. Jan 11th, I called and spoke w mgr. He said he had the parts and that he would ship them. I still have not received the parts or a tracking #. I have given up any hope that they are going to do anything to make it right. The best I can hope for is that at least one person heeds my advice and stays as far away from Rockland Jeep Chrysler Dodge as possible.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    4.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you for taking the time to share all this information with me. Please give me a call at 845-627-3700, ext. 352 or email me at cdooney@Roc...klandCJD.com so we can continue discussing and I'm confident we will find a resolution. Thank you. ¿¿¿ Chris Dooney, General Sales Manager


    Worked with:
    Christopher Dooney

    General Sales Manager

    (4.0) 55 reviews

  • 5.0 out of 5
    January 28, 2019

    Salesmen was honest and easy to work with. I only wish there were more verities of the truck I wanted. But all in all I was good

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your recent experience! We are glad we could give you a great experience and are very sorry that we didn't have more options for... you to check out!


    Worked with:
    Larry Vitulli

    Sales Professional

    (4.5) 9 reviews

  • 1.0 out of 5
    January 28, 2019

    STAY AWAY. They talk a good game, but any and all "promises" to make things right are never followed through. When I purchased my 18 charger,... I had some issues with the dealer. First issue was, after we ran the test drive and agreed upon sale price and trade in, we agreed to a delivery date. They gave me a printout with a price on it that didn't look right. I was too tired to deal with it (late at night showroom was closing, but I had a week to get it all sorted.) The monday before I was scheduled to take Saturday delivery, I called the salesman and spoke to him about the issue with the price. I didn't hear back from him. After a few days of no response, I finally got hold of the sales manager (on the day of delivery) and finally got the price resolved. Long story short – the delivery process was slow and painful. Never got a walk-thru on the car (they sent me a sales trainee who was not familiar with the car. I was getting so p*ssed after being there several hours, I just took my car and left. (This is the abbreviated version of the problem.) A day later, I got an email asking me to fill out a survey about the dealer, etc. So I did. I was honest. The next day, the sales manager called me back and pretty much tried to make me feel bad for writing a brutal, yet honest, review. He asked me what he could do to "make it right." He asked me if I would update the survey, saying that everything was resolved. He offered some (high-end) restaurant gift certificates, etc. Instead of that, I asked for a remote key fob, and door sill protectors. He said OK - that it would take about a week or so. The car was delivered Oct. 20. After waiting patiently, I called and emailed several times to follow up. He never responded via email. Each time, was via the phone. Each time, another excuse (veteran's day sale, dealership just got new owners, etc.) Each time, I asked him for a date when it he would have the parts for me and he gave me a date. I waited a WEEK after each day and followed up with another email. Each time, I cc'd the managing partners of the dealership who are now no longer there.) 2 weeks ago, I was so pissed off, I said I now expect the sport pedals and a full warranty to go along with the key fob and the door sill protectors. He called me after that, more BSBS yadda, yadda, yadda. Again, I asked him WHEN it would be resolved. When would I get my goodie bag? He told me, Dec. 1. That date came and went. On Dec. 6, I sent him another email. Dec 8, Saturday. he responded with a voice mail. I called him back within a few hours. Didn’t hear back. I left another voice mail on Monday. It’s now Tuesday I still have not heard back. Dec. 18. Spoke with the Manager on the phone. We had appointment for me to get the accessories installed after the new year, on Jan 5. Jan 3rd, I emailed and asked if I could push the appointment to later in the day on Saturday. He advised it would be very busy and suggested shipping the parts. I agreed to this (since the dealer is well over an hour from my house.) I asked him to provide me with a tracking #. Silence. Jan 8. Followed up with email. No response. Jan 11th, I called and spoke w mgr. He said he had the parts and that he would ship them. I still have not received the parts or a tracking #. I have given up any hope that they are going to do anything to make it right. The best I can hope for is that at least one person heeds my advice and stays as far away from Rockland Jeep Chrysler Dodge as possible.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello JB – Thank you for taking the time to share all this information with me. Please give me a call at 845-627-3700, ext. 352 or email me at cdooney...@RocklandCJD.com so we can continue discussing and I'm confident we will find a resolution. Thank you. – Chris Dooney, General Sales Manager


    Worked with:
    Christopher Dooney

    General Sales Manager

    (4.0) 55 reviews

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