Rockland Chrysler, Jeep, Dodge, RAM

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
923 lifetime reviews. Includes reviews of Rockland Chrysler, Jeep, Dodge, RAM from DealerRater.com
  • Bought Grand Cherokee Limited 4x4

    Went to buy a car at the spur of the moment. Our salesman was Ken Campos who helped us out a lot. We traded our Camry and Sonata for the Grand Che...

    Dealer Response

    Thank you so much for taking the time to share this review! We're thrilled that you enjoyed working with Ken. He's a wonderful asset to our team, ...


    Show Full Review

    Went to buy a car at the spur of the moment. Our salesman was Ken Campos who helped us out a lot. We traded our Camry and Sonata for the Grand Cherokee, and we do not regret it. I spoke on the phone with Ken a few days in advance about the vehicle. He was great salesman who followed up with me the next day, and that is the kind of salesman you want to deal with. No funny games, he is there to get you the best price available.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share this review! We're thrilled that you enjoyed working with Ken. He's a wonderful asset to our team, and we adore working with him. Congratulations on your new vehicle, and if there's anything more that we can do for you please don't hesitate to ask. Thank you!


    Hide Full Review
  • Best sales consultant ever. Very happy.

    Best sales consultant ever. Very happy with the Dealership. Proffesional service. No issue. Will recomend to all people I know.

    Dealer Response

    Lee, thank you for coming to see us. I'm pleased you had a great experience with us. Thanks for posting some kind words regarding it. It was an ab...


    Show Full Review

    Best sales consultant ever. Very happy with the Dealership. Proffesional service. No issue. Will recomend to all people I know.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lee, thank you for coming to see us. I'm pleased you had a great experience with us. Thanks for posting some kind words regarding it. It was an absolute pleasure to have you.


    Hide Full Review
  • did not do what they promised

    I originally bought a car from Jeremy a few years back where he told me the disposition fee would be waived if I bought another car. So this year...

    Dealer Response

    Thanks for taking the time to post about your experience and bringing it to my attention. This deeply concerns me for it sounds like you've been h...


    Show Full Review

    I originally bought a car from Jeremy a few years back where he told me the disposition fee would be waived if I bought another car. So this year my lease was coming up and I started working with Mike because Jeremy moved to Finance manager and after an unnecessarily long wait period of hearing the car should be hear tomorrow almost everyday for a month finally it showed up. I should have taken it as a sign to go with another option but I said I would take the car and that's what I did. I met with Jeremy and went over all that other nonsense and I was told everything was done. I called Chrysler capital a few days later to make sure the car was received and everything was done or so I thought. About a week or 2 after I got a bill for $400 for a disposition fee. I called corporate thinking maybe they just weren't aware I got a new car so it will be removed because Jeremy used a different bank this time. After getting the run around they advised me it would only be waived if I got another car through Chrysler financial and to talk to the dealer. I called Mike and advised him the scenario he said he completely understands and would have a talk with Jeremy to see what they could do. I never got a call back, so I called Jeremy and he said mike never mentioned a word to him. Jeremy acknowledged I should have been advised of the stipulation that it had to be with the same bank but could not waive it. So it wasn't fully disclosed on the last vehicle or this one which means I will be paying for this twice, which may not be a lot compared to the cost of the car but it did weigh on my decision to stay with dodge and how much I would have put down. I even had a sales manager chris call me to find out what the issue was and say he'd call me back and never did. I see no reason to stay with them as I have had to spend literally hours on the phone and visiting to get nowhere after they acknowledged they dropped the ball.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for taking the time to post about your experience and bringing it to my attention. This deeply concerns me for it sounds like you've been having a very frustrating experience trying to deal with us regarding the disposition fee. I'd like to learn more about your situation. I invite you to reach out to me or send me the best way in which to contact you and I will personally look into your situation to see what we can do to improve your experience. I genuinely appreciate you taking the time to post about this. I look forward to hearing from you and resolving this. Thank you. -Lara Maurer, Lmaurer@rocklandcjd.com


    Hide Full Review
  • Upgrade to Dodge Challenger SRT
    May 1, 2017

    A pleasure to do business with! Closed on a muscle dodge yesterday, 4/30/17. Sammy Burgos is a friendly and professional sales consultant who d...

    Rockland Chrysler Jeep Dodge

    Congratulations on your new Dodge, Paul. I'm pleased to hear you had a great experience with Sammy, Dave, and Alfredo. Thanks for coming to us. It...


    Show Full Review

    A pleasure to do business with! Closed on a muscle dodge yesterday, 4/30/17. Sammy Burgos is a friendly and professional sales consultant who demonstrates a sincere concern for customer comfort and communication throughout the sales process. In like manner Dave Perrotti and Finance Manager Alfredo Diaz contributed to a satisfying experience and Rockland CJD. I will not hesitate to do business with them again and would highly recommend this dealership to anyone looking to buy the outstanding line up of Mopar machines! paul laux Pine Bush, NY

    Does recommend this dealer
    Rockland Chrysler Jeep Dodge

    Congratulations on your new Dodge, Paul. I'm pleased to hear you had a great experience with Sammy, Dave, and Alfredo. Thanks for coming to us. It was a pleasure to help you. Please feel free to reach out to me for anything or offer any suggestions on how we might achieve a 5-star rating. We hope you enjoy your new vehicle. -Lara Maurer, Lmaurer@rocklandcjd.com


    Hide Full Review
  • Monique Marcelin

    Chris G was such an amazing help he explained everything to me and got me into the car of my dreams

    Dealer Response

    Monique, we are happy that we were able to get you the car of your dreams! We will be sure to let Chris know how much you appreciated his help. Pl...


    Show Full Review

    Chris G was such an amazing help he explained everything to me and got me into the car of my dreams

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Monique, we are happy that we were able to get you the car of your dreams! We will be sure to let Chris know how much you appreciated his help. Please think of us again for any of your future needs.


    Hide Full Review
  • Awesome
    April 29, 2017

    Great experience.Love my car. Highly recommended. Honest and easy to deal with.Will always get back for more. Happy with the dealership. All aroun...

    Rockland Chrysler Jeep Dodge

    Gloria, thank you for your kind review! We're glad to hear that you had such a positive experience with us. We appreciate your business, just le...


    Show Full Review

    Great experience.Love my car. Highly recommended. Honest and easy to deal with.Will always get back for more. Happy with the dealership. All around awesome.

    Does recommend this dealer
    Rockland Chrysler Jeep Dodge

    Gloria, thank you for your kind review! We're glad to hear that you had such a positive experience with us. We appreciate your business, just let us know if we can be of service in the future!


    Hide Full Review
  • Me Badillo

    Ken was excellent. I'll pleasure to deal with. I will definitely recommend him to anyone looking for a new vehicle.

    Dealer Response

    Daniel, thanks for coming to see us. I'm pleased to hear that Ken was excellent. Thank you for posting about your experience. We genuinely appreci...


    Show Full Review

    Ken was excellent. I'll pleasure to deal with. I will definitely recommend him to anyone looking for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, thanks for coming to see us. I'm pleased to hear that Ken was excellent. Thank you for posting about your experience. We genuinely appreciate it.


    Hide Full Review
  • Wrangler Unlimited Sport
    April 25, 2017

    This is the first time I have purchased a Jeep Wrangler and it's all I expected it to be. The salesperson, Pioter was terrific. Very polite, very...

    Rockland Chrysler Jeep Dodge

    We are so glad to hear that you had such a wonderful experience with us. It sounds like Piotr was able to help you get a good look at our invento...


    Show Full Review

    This is the first time I have purchased a Jeep Wrangler and it's all I expected it to be. The salesperson, Pioter was terrific. Very polite, very professional and keenly interested in making sure I ended up with the Jeep version I would be most happy with. He walked me thru the inventory in person to see all of the colors and features. He let me test drive both the two and four door versions. Then he and the general manager worked with me to get to a lease payment that was comfortable for me. I couldn't be more pleased with how I was treated. In addition, Alfredo Diaz - Finance Manager, was exceptional. Very smart, friendly and fun to chat with in a very reasonable amount of time. Altogether, this has been a pleasant experience and since I live close by, the annual service visits will be convenient for my family and I. Thank you!

    Does recommend this dealer
    Rockland Chrysler Jeep Dodge

    We are so glad to hear that you had such a wonderful experience with us. It sounds like Piotr was able to help you get a good look at our inventory and take care of you. Our team always wants our customers to be well-informed before making a decision. We are so glad our team was able to help you have a 5-star experience with us. Come back and see us soon and enjoy your Wrangler!


    Hide Full Review
  • Thomas Emmet expert on Jeeps!
    April 19, 2017

    If you're in the market for a Jeep, Thomas Emmet is the Internet Sales Coordinator to speak to. He will assist you with online builds and help ge...

    Rockland Chrysler Jeep Dodge

    Thank you for your review and your business, Cynthia! We're happy to see that Thomas was able to help you have a five-star experience. Please don'...


    Show Full Review

    If you're in the market for a Jeep, Thomas Emmet is the Internet Sales Coordinator to speak to. He will assist you with online builds and help get the exact setup you are looking for in a jeep. Fantastic to work with! Cynthia

    Does recommend this dealer
    Rockland Chrysler Jeep Dodge

    Thank you for your review and your business, Cynthia! We're happy to see that Thomas was able to help you have a five-star experience. Please don't hesitate to contact us if we can be of any further assistance.


    Hide Full Review
  • New Purchase
    April 19, 2017

    We just purchased a 2017 Dodge Ram 1500. Ken was extremely helpful in locating the exact one we were looking for. They even went the extra mile an...

    Rockland Chrysler Jeep Dodge

    Thank you for the review, Kiki! We're glad that Ken was able to help you have a five-star experience and that he could answer your questions about...


    Show Full Review

    We just purchased a 2017 Dodge Ram 1500. Ken was extremely helpful in locating the exact one we were looking for. They even went the extra mile and changed the cloth seats to leather in the color we wanted. Ken did everything to make sure we drove away with the exact truck we wanted. He even spent the time to review EVERY feature that came equip in the vehicle 🚙. We will enjoy this for years to come.....Thanks Ken so much!!!!! ??

    Does recommend this dealer
    Rockland Chrysler Jeep Dodge

    Thank you for the review, Kiki! We're glad that Ken was able to help you have a five-star experience and that he could answer your questions about your vehicle. We appreciate your business and look forward to serving you again in the future!


    Hide Full Review