Plaza Honda Hours
At Plaza Auto Mall, we put our customers first. Whether you're shopping in the dealership or from the comfort of your ow
n home, we strive to give you all of the information you need to make a confident decision purchasing your next vehicle. If you have any questions, simply call 347-983-9051. And if any of our cars seems like the right one for you, feel free to visit the dealership and give it a test drive.
"#1 in Customer Service -- HUGE Used Car Inventory"
Read reviews that mention:
The sales person assigned to answer questions....could not answer a single question. He replied to emails without answering the specific questions asked... repeatedly!!! I gave up after 3 days of the nonsense!!
John, we have seen this review and are concerned with the experience you described. It is not our team's standard quality of service and we'...d like to discuss what happened in greater depth if you are available. Please call me at 347-554-6101 when you can so we can address this together. Thank you. Sasha Kekovic, Sales Director
This is the worst place!!!! Do NOT service your car here. Such terrible service. The way I was treated by Tamer Abudayeh was disgusting and despicable.... His behavior is non excusable. He never called me to give me any updates about the service for my car. I tried calling him a few times, he never called me back. When I came to get my car (after it being there for a day and half and not even being worked on!) because I had to go out of town for the weekend, he did not apologize or even talk to me!!! All he said was that I should wait for my car outside (which was not even serviced, although I brought it in a 2 weeks prior to this and they never fixed the problem then or this time!). I waited outside for over 50 minutes in 90 degrees weather because they could not find my car!! This is not how you treat human-beings. My whole day and weekend was messed up because I was not able to get out of the city on time, way too much traffic. I felt they were doing this to me deliberately because I am an orthodox jew
Thank you for alerting us to this issue, S Gurary. Our top priority is delivering 100% customer satisfaction and we are very sorry to hear about your ...experience. I would really appreciate the chance to speak with you regarding this matter. Please contact me at 347-554-6180 at your earliest convenience. I look forward to speaking with you and regaining your trust in our business. Thank you. - Cisco Figueroa, Service Manager
i raphael mansour was by you last night. my service adviser brayan was amazing! very helpful and nice. keep up your great and efficient service
Raphael, thanks for your outstanding review! We're glad to hear that Bryan was friendly, knowledgeable, and that everything went very smoothly. W...e hope to see you again in the future!
Beware check your bill thoroughly, shipping cost was added to parts although it was from the inventory at onsite facility for repairs at onsite facility
Aubrey, we have seen this review and are concerned with the experience you described. It is not our team's standard quality of service and we&apo...s;d like to discuss what happened in greater depth if you are available. Please call me at 347-554-6150 when you can so we can address this together. Thank you. Anthony Lopez, Service Manager
Experience was pleasantly surprising. I went to lease a new car and the entire transaction fron start to finish was smooth. Their was no pressure and they... had just what I was looking for readily available.
Thanks so much for this wonderful feedback, Joann! We hope to work with you again in the future!
Went to get an oil change and advisor Jamal was was very helpful, efficient and gave great customer service. Would recommend Plaza Honda to anyone.
This is the 5th car that I have leased/bought from Plaza Auto on Nostrand Ave. 3 of them have been Hondas. All 3 Hondas bought from Larry Hinds. ... The latest a 2016 Odyssey EXL. Excellent buying experience again. Once again, got a great deal. Larry is great. I will definitely buy from him again in the future. Wai Tam
Do not go here find somewhere else to buy your car. For a company that has 5 or more car dealers to think they would be more professional
I leased a Hyundai Sonata in July 2016 and handed in my Kia Soul that had 2 more months left on the lease. Dealership said they'd take care of all remaining... expenses but when checking my credit report, I found out they never paid and my credit was negatively impacted. I keep trying to reach the dealership and the people i dealt with are always busy with another customer and they take my number to have them call back and they never call back.
We had the wonderful experience of interacting with Eli Freydlin at Plaza auto mall Toyota car dealership. He made what can be a frustratingly long process... a pleasant one by being patient and considering all the best options for us. He knew what he was doing without all the dramatics that sale people pull when they are trying to sell you a car. I highly recommend him as a dealer ! Feel free to contact him at email@example.com