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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 4:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 7:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 5:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 7:00 AM - 4:00 PM
Sun Closed
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Reviews

4.4
433 lifetime reviews. Includes reviews of Bay Ridge Toyota from DealerRater.com
  • AWESOME CUSTOMER SERVICE!

    There is nothing worse than being on vacation and experiencing a car accident. Last week that happened to my family. The front end of our Toyota C...


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    There is nothing worse than being on vacation and experiencing a car accident. Last week that happened to my family. The front end of our Toyota Corolla was considerably smashed in. As Ontario, Canada residents we googled Brooklyn Toyota dealerships and their reviews to find a reputable place to have our car towed too. We were not disappointed, Bay Ridge Toyota lived up to the excellent reviews. Upon arrival at Bay Ridge Toyota, Alan Mok took us under his wing. He accessed the damage and timeline to fix, he allowed us to use his office phone for a detailed conversation with our auto insurance. Alan Mok provided us with exceptional customer service, kept us calm in a very stressful situation, offered us beverages, pizza for lunch and continued to check in with us while we waited to keep us updated with the progress. Our auto insurer decided to tow our car back to Ontario to repair. This dealership made no profit on us but they still went over and above to assist us with our difficult situation. Alan Mok went over and above by phoning us while we were driving home (Saturday) to tell us the car had yet to be picked up and then phoned us again on Monday to say that it had been picked up. Alan, we cannot thank you enough for the excellent customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Excellent customer service and sales rep
    April 25, 2017

    I was referred by the manager who referred me to Ozzy and it worked out very well. Ozzy took the time to answer all our questions and took the tim...


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    I was referred by the manager who referred me to Ozzy and it worked out very well. Ozzy took the time to answer all our questions and took the time to get all our paperwork prepared. Also worked with two other great people Karim and Mustafa. All Great people.

    Does recommend this dealer

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  • New Lease Experience
    April 21, 2017

    This was my fourth consecutive lease of a Camry! Ozzy Quintana was the sales representative. I met him three years ago with my previous lease. ...


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    This was my fourth consecutive lease of a Camry! Ozzy Quintana was the sales representative. I met him three years ago with my previous lease. At that time he was "learning the trade" He is a truly exceptional young man, who now excels as a sales rep. Best compliment I can pay him is I almost feel I am talking with my son when we get together! A true asset to Toyota

    Does recommend this dealer

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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2015

Our sales department has one purpose: to exceed your expectations from test drive to delivery. Our friendly, knowledgeable sales professionalswill provide you with the information you need to make an educated buying decision. Our goal is for you to feel that the vehicleyou drive away in is the perfect one for you.

Our service department offers the best in automotive service to our customers. We are proud of our state-of-the-art facility, which features the most current diagnostic and repair equipment available. Our highly trained, factory technicians share in the sentiment that you and your vehicle deserve only the best of care.

"Toyota---Moving Forward!"