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Reviews

Average Ratings

5.0
15 lifetime reviews.
  • A CAR DEALER YOU CAN TRUST!

    ON NOVEMBER 10, 2012, I ACCOMPANIED MY BROTHER-IN-LAW, GUST KARAMAGIANIS TO THE FRANK SHIREY USED CAR SHOWROOM. HE WAS PLANNING TO BUY ANOTHER CAD...

    Dealer Response

    Gust, my name is George Gianaris and I am the Used Car manager at Shirey Cadillac. I wanted to personally thank you for the fine review. Please, i...


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    ON NOVEMBER 10, 2012, I ACCOMPANIED MY BROTHER-IN-LAW, GUST KARAMAGIANIS TO THE FRANK SHIREY USED CAR SHOWROOM. HE WAS PLANNING TO BUY ANOTHER CADILLAC, BUT THE MODEL HE WAS LOOKING FOR WAS NOT AVAILABLE. AS WE WERE LEAVING HE ASKED KEITH SANDERS, THE INTERNET MANAGER IF THEY HAD ANY BUICKS AVAILABLE. HE SHOWED US A ONE YEAR OLD BUICK THAT HE DECIDED TO BUY. IT WAS A BEAUTIFUL CAR, BUT NEITHER OF US FELT COMPLETELY COMFORTABLE WITH THE SMALLER SIZE OF THE BUICK. AFTER SIGNING A CONTRACT AND PAYING FOR THE CAR IN FULL, WE FOLLOWED KEITH TO THEIR NEW CAR SHOWROOM TO COMPLETE THE PAPERWORK. AS SOON AS WE WALKED IN, WE SAW THE CADILLAC THAT GUST REALLY WANTED. IT WAS 2 YEARS OLD AND LOOKED LIKE NEW...A PEARL WHITE SEDAN DEVILLE WITH A SUNROOF AND MANY OTHER LUXURY FEATURES. WE BOTH FELL IN LOVE WITH IT AND STILL ARE 5 MONTHS LATER. BOTH GUST AND I APPRECIATE THE PATIENCE AND ADDITIONAL WORK INVOLVED IN RE-DOING THE PAPERWORK WITH THE RETURN OF THE BUICK AND THE PURCHASE OF THE CADILLAC. IT'S PEOPLE LIKE KEITH SANDERS AND HIS USED CAR SALES MANAGER, GEORGE GIANARIS, THAT ENSURE THAT THE EXCELLENT REPUTATION FRANK SHIREY CADILLAC IS KNOWN FOR IS MAINTAINED. I CHECKED THE INTERNET AND FOUND THAT THE PRICE GUST PAID FOR THE CADILLAC WAS FAIR... WE ARE BOTH SENIOR CITIZENS IN OUR 80'S AND KEITH WENT THE EXTRA MILE IN CUSTOMER RELATIONS BY INTRODUCING US TO THE SERVICE MAMAGER AND THEN FOLLOWING US OUT TO GUST'S HOME TO PROGRAM HIS GARAGE DOOR OPENER. WE WILL CERTAINLY REFER ANY OF OUR FRIENDS IN THE MARKET FOR A CAR TO KEITH SANDERS AT FRANK SHIREY CADILLAC.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Gust, my name is George Gianaris and I am the Used Car manager at Shirey Cadillac. I wanted to personally thank you for the fine review. Please, if you need anything, feel free to call me. We look forward to seeing you in the future.


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  • Shirey Cadillac

    good experience and good salesmen. What else can I say?


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    good experience and good salesmen. What else can I say?

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • A GOOD BUYING EXPERIENCE

    I purchased my car from Tony Smith and I have bought many cars and trucks and dealt with many sales people over the years but this was one of the ...


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    I purchased my car from Tony Smith and I have bought many cars and trucks and dealt with many sales people over the years but this was one of the best experiences by far, he knew what I wanted and did a great job of showing me respect and courtesy and demonstrated all the things about my new [ almost ]ride.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great buying process.

    I had been shopping Cars.com for a pre certified Cadillac . I did find one that I liked at Shirey Cadillac. Buying process was great and all the p...


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    I had been shopping Cars.com for a pre certified Cadillac . I did find one that I liked at Shirey Cadillac. Buying process was great and all the people very helpful , Ailyn helped me with the entire process. Ailyn is the Best . I am having car delivered to me in a few days .

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • great service friendly staff

    From the first handshake until the last a week later Tony Smith was courteous and helpful the entire process, he spent a entire Saturday working w...


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    From the first handshake until the last a week later Tony Smith was courteous and helpful the entire process, he spent a entire Saturday working with me with no high pressure and we closed a deal that I was happy with.... I will do business with this dealership and hopefully with Tony again..

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Used Car Purchase

    I had a somewhat awesome experience at the dealership. I initially saw the DTS model that I wanted on the Shirey.com website and submitted a credi...


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    I had a somewhat awesome experience at the dealership. I initially saw the DTS model that I wanted on the Shirey.com website and submitted a credit application. By the time I got to the dealership a couple of days later, the car had been sold, but my salesman, Dan “The Man” Daley showed me a few other DTS models and I actually found one that was much better than the original one that I wanted. I have to thank Dan, and Tony, as well as Bob Palicka for all their effort and work. They made me feel comfortable every time I came into the dealership and even though my credit wasn’t the best, they made me feel like I was spending a million bucks with them, I really appreciate that and that went a long way with me as a customer. Tony helped me with setting up the OnStar system and the XM satellite and although I wasn’t his customer, he went out of his way to help deliver the car. My only complaint would have been the waiting while I was at the dealership but in the end, it was well worth it. I would definitely shop with Shirey again and recommend them to family and friends. I’ve gotten so many compliments on the car and it drives like a dream. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • New Purchase

    I bought many new cars and was never treated like this before. I did all my shopping on line and they responded the fastest with a very completive...


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    I bought many new cars and was never treated like this before. I did all my shopping on line and they responded the fastest with a very completive price. I went to the dealer and the transaction was seamless. THANK YOU SHIREY CADILLAC!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Newer answered.

    Hi! tryed to contact this dealer about Cadillac ATS. IT has wrong description on cars.com. But i saw that only on this dealer's web site. So this ...


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    Hi! tryed to contact this dealer about Cadillac ATS. IT has wrong description on cars.com. But i saw that only on this dealer's web site. So this guys did not answered me on my request through Cars.com. thanks for service.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Never coming back

    I was so disappointed with my experience with this dealership. The manager Paul wouldn't even listen or try to help me. I felt as if he pre judged...


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    I was so disappointed with my experience with this dealership. The manager Paul wouldn't even listen or try to help me. I felt as if he pre judged my situation and myself as a person. I was looking forward to do business with them but now I would never go back. I was so uncomfortable that I just left. I wasted my time and he really needs to work on how he is around potential buyers.

    Does not recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Experience-Frank Shirey Cadillac Undesirable

    I wish my family's review with Frank Shirey was favorable. Regretfully, the spot delivery contract was issued without full disclosure and Bob, the...


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    I wish my family's review with Frank Shirey was favorable. Regretfully, the spot delivery contract was issued without full disclosure and Bob, the finance representative, was unprofessional. At the end of the day, we've been victimized, wasted time, and are appalled. We've even had close friends that had been loyal customers for over twenty-seven years witness Bob's venom and threats. In fairness, MR. Tony Smith was personable as a salesman. Our recent experience with Frank Shirey Cadillac had left us miffed and jaded. At this juncture, we will not ever recommend patronage to Frank Shirey Cadillac. Regretfully, The Mitchell Family

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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