Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
21 lifetime reviews.
  • Alex Lutsius is a professional in his field !!!

    We, me and my husband, went to Queensboro Toyota and looking for the options to get a new car. It was the third dealership we went to. We were gre...


    Show Full Review

    We, me and my husband, went to Queensboro Toyota and looking for the options to get a new car. It was the third dealership we went to. We were greeted by Alex Lutsius, he gave us a great deal and was very helpful by explaining all the details which were important to us. It was our first experience of buying a car and Alex provide us with all the information in small details. Therefore, we made a decision to buy a car at Queensboro Toyota. He professionally assisted during all the buying process. We did not expect that it could be so easy and fast. Thanks to Alex we bought our RAV4, my husband and me were dreamed of . The whole process took only one week! We came there on 02.23.2017 and left the dealership on 02.23.2017 on the new car. We highly recommend Alex Lutsius at Queensboro Toyota dealership as a professional person who can assist and navigate you at the process of buying a car. Moreover, special thank you for the good "MICHELIN" tires. We were pleasantly surprised when we notice them !!! It was first great and pleasant experience for us. We hope for further cooperation. Thanks a lot!!!!!!!!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Alex Lutsius

    Alex was very helpful in the buying process and also in the post purchase process. Explained the new features in the car and offered any assistanc...


    Show Full Review

    Alex was very helpful in the buying process and also in the post purchase process. Explained the new features in the car and offered any assistance, or questions, when needed down the road. Highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Victor Alarcon!!

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review b...


    Show Full Review

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review but this is worth it. He will not disappoint, I promise! For starters, I have spoke to several salesman from different locations of Toyota and all they've done is push push push, of course driving me away because who wants to be nagged? Victor has not once done that. He is as patient as they come, very genuine and kind. My first day walking in, he showed me the car I was interested in, told me all about its features, and even allowed me to sit in it and adjusted my seat to give me a view of what it'd be like to actually own the car. He never once pushed to make a sale. All he said was "when you are ready, you just let me know". I called him back within a couple days and I did just that! Upon some complications throughout my purchase and having to make multiple trips out to Toyota for about a month to figures out some details, not once did his patience waiver! I ended up needing a rush order on my car and he pulled through. You can tell it's not about numbers, this guy sells with his heart and just wants to see his customers happy. I not only fell in love with my car but fell in love with the service. Dealerships need more guys like him. I would definitely work with him again just because of his service and I hope everyone else who comes across this will do the same from here on. I drove away with my brand new Corolla feeling every penny and every second was worth it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Victor Alarcon!!

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review b...


    Show Full Review

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review but this is worth it. He will not disappoint, I promise! For starters, I have spoke to several salesman from different locations of Toyota and all they've done is push push push, of course driving me away because who wants to be nagged? Victor has not once done that. He is as patient as they come, very genuine and kind. My first day walking in, he showed me the car I was interested in, told me all about its features, and even allowed me to sit in it and adjusted my seat to give me a view of what it'd be like to actually own the car. He never once pushed to make a sale. All he said was "when you are ready, you just let me know". I called him back within a couple days and I did just that! Upon some complications throughout my purchase and having to make multiple trips out to Toyota for about a month to figures out some details, not once did his patience waiver! I ended up needing a rush order on my car and he pulled through. You can tell it's not about numbers, this guy sells with his heart and just wants to see his customers happy. I not only fell in love with my car but fell in love with the service. Dealerships need more guys like him. I would definitely work with him again just because of his service and I hope everyone else who comes across this will do the same from here on. I drove away with my brand new Corolla feeling every penny and every second was worth it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Victor Alarcon!

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review b...


    Show Full Review

    If you're walking into Queensboro Toyota, be sure to ask for no one else but Victor Alarcon!!! I don't want to bore anyone with a lengthy review but this is worth it. He will not disappoint, I promise! For starters, I have spoke to several salesman from different locations of Toyota and all they've done is push push push, of course driving me away because who wants to be nagged? Victor has not once done that. He is as patient as they come, very genuine and kind. My first day walking in, he showed me the car I was interested in, told me all about its features, and even allowed me to sit in it and adjusted my seat to give me a view of what it'd be like to actually own the car. He never once pushed to make a sale. All he said was "when you are ready, you just let me know". I called him back within a couple days and I did just that! Upon some complications throughout my purchase and having to make multiple trips out to Toyota for about a month to figures out some details, not once did his patience waiver! I ended up needing a rush order on my car and he pulled through. You can tell it's not about numbers, this guy sells with his heart and just wants to see his customers happy. I not only fell in love with my car but fell in love with the service. Dealerships need more guys like him. I would definitely work with him again just because of his service and I hope everyone else who comes across this will do the same from here on. I drove away with my brand new Corolla feeling every penny and every second was worth it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mrs CW

    I would highly recommend this dealership and specially Victor A. sales agent. He has the knowledge and patience to guide you through the process a...


    Show Full Review

    I would highly recommend this dealership and specially Victor A. sales agent. He has the knowledge and patience to guide you through the process and explain in detail all the fees and ways to obtain a better price on your new vehicle. I was very hesitant to start the process as i have heard horrible scam stories and tricks that other dealerships use to make you buy the car. Victor gave me the confidence and the feeling that he was working towards my favor. The process went out smoothly and by the end of the day I came out driving my car. I am very satisfied by the confidence and quality of customer services Victor game me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Mike was awesome!

    I bought a Rav4 last weekend and Mike gave my husband and I a great deal. I've never purchased a car so quickly in my life. He did whatever he cou...


    Show Full Review

    I bought a Rav4 last weekend and Mike gave my husband and I a great deal. I've never purchased a car so quickly in my life. He did whatever he could to provide us with the best service and even offered an upgraded version for free (but with a different color car). Thank you Mike for all of your help! ***I give 5 stars for the buying process, but my phone won't let me rate that for some reason!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent service!

    I went to the dealer looking for options to get a new car. Victor Alarcon was very friendly and guided us through the whole process in a very prof...


    Show Full Review

    I went to the dealer looking for options to get a new car. Victor Alarcon was very friendly and guided us through the whole process in a very professional manner. He clearly explained all available options. I was able to trade in my old Toyota and left with a new 2016 Rav4. I got a great deal on my lease contract. The whole process was very easy and fast. When I went to pick up my car, Victor explained us how to use all its features and provided us with great service!! He even took a picture of us with the new car. Very pleasant experience!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • very good

    I just leased a RAV4 and the entire process was very simple an handled in a profesional way. The Sales agent VICTOR was very impresive the way he ...


    Show Full Review

    I just leased a RAV4 and the entire process was very simple an handled in a profesional way. The Sales agent VICTOR was very impresive the way he helped me to make the right choice no only the model of the car of the car but also about my budget.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Impressive sales experience

    When I walked in the door at Queensboro Toyota I was immediately greeted and taken around by Jimmy Im. Jimmy was wonderfully informative and I set...


    Show Full Review

    When I walked in the door at Queensboro Toyota I was immediately greeted and taken around by Jimmy Im. Jimmy was wonderfully informative and I set up a test drive. On the day of my test drive, Jimmy went out with me and thoroughly explained how the car worked and the benefits of driving a hybrid. Once back in the dealership he went over every detail of the car, its safety features, how the paint job was done and he even opened the hood and we reviewed the engine and battery. I was truly impressed with the level of detail Jimmy went into and it shows how well he knows the product he is selling. While I did not end up buying a Toyota I do highly recommend seeing Jimmy at Queensboro Toyota.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review