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Reviews

Average Ratings

4.8
179 lifetime reviews. Includes reviews of Koeppel Mazda from DealerRater.com
  • My first car purchase

    My sales rep Cassandra was fantastic !! She stated everything so clearly and was extremely helpful in every aspect.


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    My sales rep Cassandra was fantastic !! She stated everything so clearly and was extremely helpful in every aspect.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent Service
    March 25, 2017

    I had a great experience here, and a great dealer, Charlie Moranta. He provided fantastic service and really worked to the best of his ability to ...


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    I had a great experience here, and a great dealer, Charlie Moranta. He provided fantastic service and really worked to the best of his ability to help me find the car I wanted. No complaints here. Hands down one of the best services I've received in a while! Thanks Charlie!

    Does recommend this dealer

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  • Best experience ever buying a car
    March 18, 2017

    I was at your dealership back on January, Oscar Peralta was very proffesional, knowledgeable, pleasant, but most of all without being pushy he was...

    Long Island City Volkswagen

    Sandy, we would like to thank you for your kind words about Oscar. It is our goal to provide a stress-free car buying experience, and we are glad ...


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    I was at your dealership back on January, Oscar Peralta was very proffesional, knowledgeable, pleasant, but most of all without being pushy he was encouraging and convincing; that day I left without buying a car cause it was late and I needed to run some errands but I promised him to comeback. I came back because he was willing to work with me, last Wednesday I left with anew car and I'm very happy it was Oscar who sold it to me. Once again he is an asset to your company. Sandy

    Does recommend this dealer
    Long Island City Volkswagen

    Sandy, we would like to thank you for your kind words about Oscar. It is our goal to provide a stress-free car buying experience, and we are glad Oscar lived up to that expectation. If there is anything we can do in the future to enhance your experience, please feel free to reach out. Safe travels!


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  • Passat V6
    March 18, 2017

    Despite some difficulties with the delivery of my vehicle I felt there was cooperation and concern. I appreciated the updates I got from VW and th...

    Long Island City Volkswagen

    We would like to thank you for your kind words! We greatly appreciate your patience through the process and are glad we were able to get you into ...


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    Despite some difficulties with the delivery of my vehicle I felt there was cooperation and concern. I appreciated the updates I got from VW and the friendliness shown to me.

    Does recommend this dealer
    Long Island City Volkswagen

    We would like to thank you for your kind words! We greatly appreciate your patience through the process and are glad we were able to get you into the vehicle you wanted. If there is anything we can do in the future to enhance your experience, please feel free to reach out. Safe travels!


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  • I AM A HAPPY CUSTOMER !!
    March 12, 2017

    I would recommend Oscar as a sales person when looking to buy a used car. He was very helpful and responsive. If you are looking for a sales perso...

    Long Island City Volkswagen

    Juan, thank you for your kind words about Oscar. We are thrilled to hear he was able to help you out with your newest purchase. If there is anythi...


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    I would recommend Oscar as a sales person when looking to buy a used car. He was very helpful and responsive. If you are looking for a sales person that you can trust, Oscar is your guy!

    Does recommend this dealer
    Long Island City Volkswagen

    Juan, thank you for your kind words about Oscar. We are thrilled to hear he was able to help you out with your newest purchase. If there is anything we can do in the future to enhance your experience, please don't hesitate to reach out. Safe travels!


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  • Amazing !!
    March 11, 2017

    Oscar is a great guy, gave me some tips and was very helpful, explained everything and answered all my questions even though I was being alittle a...

    Long Island City Volkswagen

    On behalf of everyone at Long Island City VW, thank you for your kind words! We are glad to hear that Oscar took his time with you to get you ever...


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    Oscar is a great guy, gave me some tips and was very helpful, explained everything and answered all my questions even though I was being alittle annoying. Haha! Thank you Oscar! I love my new car. :)

    Does recommend this dealer
    Long Island City Volkswagen

    On behalf of everyone at Long Island City VW, thank you for your kind words! We are glad to hear that Oscar took his time with you to get you everything you needed. If there is anything we can do in the future to enhance your experience, please feel free to reach out to us. Thank you again, and safe travels!


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  • Thrilling experience from start to finish!
    March 9, 2017

    Oh...from start to finish my experience at Long Island City Volkswagen was a delight and a great success. Walking into the showroom, I had a clea...

    Long Island City Volkswagen

    We cannot thank you enough for your kind words! We believe that the car buying experience should be stress-free and we are glad to hear that Yesen...


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    Oh...from start to finish my experience at Long Island City Volkswagen was a delight and a great success. Walking into the showroom, I had a clear idea of what I wanted - having done my research - a GOLF GTI SE six speed manual. By chance, luck and great fortune I was pared with the saleswoman, Yesenia Cordova. She is professional, courteous, straight shooter, attentive and very very very on top of her game. We went over my list of "must haves." Took a floor model for a test drive. She was thrilled to be selling a manual shift to someone in the NYC market. When we decided on the price and package, she took a look in their inventory and announced the very model I wanted was available. Financing was a breeze. LIC Volkswagen took care of all the paperwork: license, inspection, DMV, etc etc. I arrived two weeks later with a cashiers' check, insurance and Ms. Cordova sat with me for an hour and went over every detail. Car had a full tank of gas. Paperwork neatly arranged, car spotless and follow up calls to check all is well. Also, Ms. Cordova was sure to take me to the service center (which is two blocks away from the showroom) so I would be familiar with its location. Also a call out to the other members of the sales team. Young, energetic, friendly (and work very well together) and the excellent "porter" who carefully put the plates on my car, made sure it and all the other cars were in perfect order/array, etc. This dealership is a Class A+ business. I got the price I wanted, the car I wanted, delivery when I wanted and an excellent saleswoman from start to finisy. Highly recommend.

    Does recommend this dealer
    Long Island City Volkswagen

    We cannot thank you enough for your kind words! We believe that the car buying experience should be stress-free and we are glad to hear that Yesenia was able to exceed that expectation. If there is anything we can do in the future to enhance your experience, please feel free to reach out to us. Thank you again, and safe travels!


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  • VROOOOOM!!! And I'm off in my new Passat.
    March 5, 2017

    I would like to thank Charlie for making my car leasing experience so easy and stress free. He made me feel like I was part of LIC Volkswagen's fa...

    Long Island City Volkswagen

    We always try and make the buying process stress free and easy. As soon as you walk through the front door you are a part of our family. We can't ...


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    I would like to thank Charlie for making my car leasing experience so easy and stress free. He made me feel like I was part of LIC Volkswagen's family. He was honest and upfront from the start to the finish! I will definitely be back! 👍

    Does recommend this dealer
    Long Island City Volkswagen

    We always try and make the buying process stress free and easy. As soon as you walk through the front door you are a part of our family. We can't wait to hear from you soon! If there is anything we can do for you please don't hesitate to call or come back. Enjoy the car!


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  • My experience in leasing a new VW Jetta
    March 2, 2017

    I had a very positive experience at LIC VW recently. I was turning in a lease and leased a new 2017 Jetta. Yesenia C. was extremely helpful and ...

    Long Island City Volkswagen

    On behalf of everyone at Long Island City Volkswagen we are happy to hear about your great experience with us. We always appreciate recommendation...


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    I had a very positive experience at LIC VW recently. I was turning in a lease and leased a new 2017 Jetta. Yesenia C. was extremely helpful and professional throughout the process. I would recommend LIC VW to friends and family.

    Does recommend this dealer
    Long Island City Volkswagen

    On behalf of everyone at Long Island City Volkswagen we are happy to hear about your great experience with us. We always appreciate recommendations to friends and family. If there's anything we can do for you in the future please let us know!


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  • Honest and Trustworthy Car Dealership!
    February 28, 2017

    Thank you to Oscar, Charlie, and Sully for helping us find our perfect Golf. They were honest and transparent in regards to pricing throughout the...

    Long Island City Volkswagen

    We would like to thank you for your kind words. At Long Island City Volkswagen, we always take our time to make sure you feel comfortable and unde...


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    Thank you to Oscar, Charlie, and Sully for helping us find our perfect Golf. They were honest and transparent in regards to pricing throughout the entire process. They were not trying to just make a sale but were genuinely interested in the helping us get the best possible deal. I would recommend to friends and family!

    Does recommend this dealer
    Long Island City Volkswagen

    We would like to thank you for your kind words. At Long Island City Volkswagen, we always take our time to make sure you feel comfortable and understand the process every step of the way. We are glad our team was able to live up to that expectation and help you into your new vehicle! Enjoy, and we hope to see you again soon!


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