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Reviews

Average Ratings

4.3
875 lifetime reviews. Includes reviews of South Oak Dodge Chrysler Jeep RAM from DealerRater.com
  • Bought a Jeep Patriot on Labor Day

    Nicole was upfront from the minute we started talking. She was very helpful and knew the product line well. We are very happy with our purchase an...

    Dealer Response

    Thanks so much Angie! We appreciate the opportunity to work with you! Welcome to the South Oak Family!


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    Nicole was upfront from the minute we started talking. She was very helpful and knew the product line well. We are very happy with our purchase and the customer service at this dealership . We will definitely be back.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much Angie! We appreciate the opportunity to work with you! Welcome to the South Oak Family!


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  • Chrysler 200
    May 19, 2017

    Jim and Ryan were Great to work with! Fast and wonderful experience buying my first car. Everything was explained in good details and answered all...

    South Oak Dodge Chrysler Jeep

    Congratulations and welcome to the South Oak Family!


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    Jim and Ryan were Great to work with! Fast and wonderful experience buying my first car. Everything was explained in good details and answered all my questions Thank you!

    Does recommend this dealer
    South Oak Dodge Chrysler Jeep

    Congratulations and welcome to the South Oak Family!


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  • south oak dodge web lies
    May 11, 2017

    so crazy i go to the dealership to buy my son a car for graduation. they wont sell it for the price listed,. it costs more for me . i have purchas...


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    so crazy i go to the dealership to buy my son a car for graduation. they wont sell it for the price listed,. it costs more for me . i have purchased 8 new cars in my life by myself ,and never got the priced raised on me or told me i didnt qualify for one of the fifteen rebates because i had good credit. messed up!!!!!!

    Does not recommend this dealer

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  • Rude Sales guy

    I would not purchase anything from this dealership.


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    I would not purchase anything from this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Dodge this dealership!
    May 7, 2017

    I found a used car I wanted to test drive. Immediately John (salesman) was strong on pressuring me to make a purchase. Down to when I said I would...

    South Oak Dodge Chrysler Jeep

    We apologize for your experience with us Stacey. We want all of our customers to feel like family. When we fall short of that we want to know so t...


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    I found a used car I wanted to test drive. Immediately John (salesman) was strong on pressuring me to make a purchase. Down to when I said I would be back, "Watch, you'll leave and someone will come buy it," guilt trip. I had my own financing, which they dont really like. They want you to finance through them. What fascinated me about Johns approach, while bringing the vehicle up, the low tire pressure light was on. I worked in the auto industry and understand a vehicle just sitting can lose pressure, but I still do not find a warning light on acceptable to test drive. I can wait a few minutes while you air the tires. John told me not to worry, or pay attention to the lights. Huh? They are put there to pay attention to! I talked to the manager the next morning as I was interested in the vehicle, not the sales tactic. Scott had zero interest in my concern, only the fact that I was still interested in the vehicle. So I was passed to deal with Jim... The only thing we liked about Jim, he knew about the vehicle and its features where John was lost. Jim seemed to have no concern for anything but turning cars/numbers. Prep yourself for someone who smacks their lips when chewing gum. You Will know and cant avoid the annoying sound. Unfortunately, I didnt find out until it was too late and we were out of the dealership on a second test drive. (I wanted to make sure the low tire light didnt come back on. Im trying to be cautious when I know this dealership isnt!) Purchasing a vehicle is a commitment. My experience with South Oak has left me knowing, this is not a dealership that takes the commitment into consideration as they care more about what they will make off you. (This was not my first purchase, nor dealership I dealt with while on my current search or past purchases.) Make sure you know your budget and stick to it before heading to South Oak. Prepare of heavy guilt tactics. If you're passive, take someone with you. They aim to not let you out the door without a purchase!

    Does not recommend this dealer
    South Oak Dodge Chrysler Jeep

    We apologize for your experience with us Stacey. We want all of our customers to feel like family. When we fall short of that we want to know so that we can make necessary adjustments. Thank you for pointing it out. We will do better.


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  • Dodge this dealership!

    I found a used car I wanted to test drive through Cars.com at South Oak. John (salesman) was strong on pressuring me to make a purchase. Down to ...


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    I found a used car I wanted to test drive through Cars.com at South Oak. John (salesman) was strong on pressuring me to make a purchase. Down to when I said I would be back, "Watch, you'll leave and someone will come buy it," guilt trip. I had my own financing, which they dont really like. They want you to finance through them. What fascinated me about Johns approach, while bringing the vehicle up, the low tire pressure light was on. I worked in the auto industry and understand a vehicle just sitting can lose pressure, but I still do not find a warning light on acceptable to test drive. I can wait a few minutes while you air the tires. John told me not to worry, or pay attention to the lights. "Its no big deal." Huh? They are put there to pay attention to. I talked to the manager the next morning as I was interested in the vehicle, not the sales tactic. So I was passed to deal with Jim... The only thing we liked about Jim, he knew about the vehicle and its features where John was lost. Jim just wants to get you in and out. He seemed to have no concern for anything but turning cars/numbers. Prep yourself for someone who smacks their lips when chewing gum. You Will know and cant avoid the annoying sound. Unfortunately, I didnt find out until it was too late and we were out of the dealership on a second test drive. (I wanted to make sure the low tire light didnt come back on. Im trying to be cautious when I know this dealership isnt!) Purchasing a vehicle is a commitment. My experience with South Oak has left me knowing, this is not a dealership that takes the commitment into consideration as they care more about what they will make off you. (This was not my first purchase, nor dealership I dealt with while on my current search or past purchases.) Make sure you know your budget and stick to it before heading to South Oak. Prepare of heavy guilt tactics. If you're passive, take someone with you. They aim to not let you out the door without a purchase!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Experience
    April 17, 2017

    Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to bu...

    South Oak Dodge Chrysler Jeep

    Thanks so much for working with us! We appreciate the opportunity to earn your business! Welcome to the South Oak Family!


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    Employees were extremely polite and made my wife and I feel appreciated. Staff was super friendly and knowledgeable about the car we wanted to buy. I would highly recommend South Oak Dodge for anyone looking to purchase a vehicle!

    Does recommend this dealer
    South Oak Dodge Chrysler Jeep

    Thanks so much for working with us! We appreciate the opportunity to earn your business! Welcome to the South Oak Family!


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  • AWESOME EXPERIENCE!
    April 12, 2017

    Thank you Raul...He was VERY pleasant, not only did he do a fantastic job, he made me feel great about the experience I had purchasing my vehicle....

    South Oak Dodge Chrysler Jeep

    Thanks so much for working with us Tammy! We hope you love the Patriot! Welcome to the South oak family!


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    Thank you Raul...He was VERY pleasant, not only did he do a fantastic job, he made me feel great about the experience I had purchasing my vehicle. I recommend this dealership on any day because they have no problem working with you. THANK YOU THANK YOU THANK YOU

    Does recommend this dealer
    South Oak Dodge Chrysler Jeep

    Thanks so much for working with us Tammy! We hope you love the Patriot! Welcome to the South oak family!


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  • 2016 Dodge Charger
    April 4, 2017

    So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car ...

    South Oak Dodge Chrysler Jeep

    Eric - We apologize for your experience. We did sell the vehicle to you as new because it had never been titled and by definition is considered ne...

    gsxr1000gsxr

    Would have been nice if u gave me more money then on a trade in. U were only going to give me 23000$ cash value and 24,667$ on trade and bull kay ...


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    So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat it does not work out very well so I wanted to trade it in for a 2017 Ford explore . When I went to Bill kay Ford to test drive the explorer they ran the Vin on the charger. I bought the charger with 318 miles and they still ran the Vin because I had 4900 miles on the car when I traded it in. Come to find out the car was in an accident in June 2016 six months before I bought the car and they still sold the car to me is a brand-new car. The Carfax report said it happened in Missouri and they got the car on a dealer trade so supposedly they never knew about the accident. So when I asked what I would get back for the car they told me $23,000 cash value or $4667 towards trade-in and Bill K Ford) I got 25,500 for trade-in so I am very disappointed with South Oak dad and I will never ever buy another vehicle from them or refer anybody to them.

    Does not recommend this dealer
    South Oak Dodge Chrysler Jeep

    Eric - We apologize for your experience. We did sell the vehicle to you as new because it had never been titled and by definition is considered new. We obtained your vehicle from another dealer. If that vehicle was involved in an accident, that dealer repaired it to full manufacturer specs and didn't disclose those repairs to us. Again we apologize for the inconvenience.

    gsxr1000gsxr

    Would have been nice if u gave me more money then on a trade in. U were only going to give me 23000$ cash value and 24,667$ on trade and bull kay ford gave me 25,500$ on trade in and they r a ford dealer


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  • Easy and quick experience
    March 31, 2017

    Bought a new Cherokee, service was very quick and extremely pleasant. John was very informative through the whole process. I definitely recommend ...


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    Bought a new Cherokee, service was very quick and extremely pleasant. John was very informative through the whole process. I definitely recommend going there. I will be back for another vehicle. They blow away the competition!!!

    Does recommend this dealer

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